Personal Assistant

We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag, and NIG. Our vision is to create a world where insurance is personal, inclusive, and a force for good, and our purpose is to help people carry on with their lives
- giving them peace of mind now and in the future.

To help us deliver on this vision and purpose, we're transforming our systems, products, and services, and constantly innovating for the future - in the evolution to be a forward-thinking technology and data company. Servicing millions of customers each year, and employing over 10,000 employees, minimising risk for our customers and employees is so crucial to the success of DLG.

As part of this we are now recruiting for a Personal Assistant to join the Risk Team on a permanent, full time basis.

**What being a Personal Assistant involves**:

- Managing the diary to ensure the most efficient use of the Director of Financial and Insurance Risk and the Director of Compliance’s time; arranging travel, accommodation, meeting rooms, equipment and refreshments as appropriate.
- Providing support as required to senior members of Financial and Compliance Risk and relevant visitors as required.
- Maintaining an effective paper and electronic filing system.
- Maintaining an efficient and professional Financial and Compliance Risk department and act as point of contact.
- Being responsible for on-boarding and leaver’s process.
- Monitoring Director of Financial and Insurance Risk and Director of Compliance Risk’s Inbox, responding as appropriate and highlight all actions.
- Maintaining 1:1 meetings for all Direct Reports (keeping records where appropriate).
- Invoicing processing, purchase order and expense reconciliations for Financial and Compliance Risk including an active management of the Cost Centre/Payroll Reports.
- Co-coordinating annual leave and sickness for Financial and Compliance Risk.
- Providing efficient and proactive personal support to the Director of Financial and Insurance Risk and the Director of Compliance Risk to ensure all requirements are accounted for in a professional and timely manner.
- Working with and support the members of the Financial and Compliance Risk teams.

**Skills and Qualities you'll need**:

- Previous secretarial or administrative experience
- Very strong PC skills including in depth knowledge of Excel and Microsoft office products
- Excellent telephone handling and customer services skills
- Ability to effectively manage multiple tasks simultaneously in a fast-paced and dynamic environment
- Takes personal responsibility for own objectives: sets priorities and works collaboratively with other in the team

**Hours**: 35 Hours per week

**Hybrid Working**: We have a hybrid model, which will see some of your time spent at home, and some of your time spent in our Bromley or London office. We are looking for someone who is flexible, and can be in the office up to 3 days per week.

**Benefits**

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

- Generous 9% employer pension. (but you can take this as cash if you want)
- 22 days annual leave. Plus, the option of buying or selling up to 5 days each year
- 50% off home, motor and pet insurance
- Free travel insurance and Green Flag breakdown cover
- Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
- Buy-as-you-earn share scheme
- Employee discounts and cashback

**Being yourself**

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

LI-Hybrid #LI-AC1