IT Logistics Operations Team Lead

5 days ago

London, United Kingdom EOS IT Solutions Full time

**WHO WE ARE**:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

**WHAT YOU’LL DO**:

- Lead the IT Logistics operations team(s) on the delivery of day to day operations, health and safety, service, accuracy and cost KPI’s.
- Take a hands on approach to work as well as co-ordinating and delegating tasks across the team.
- Ensure exceptional performance levels on site across all areas of the operation including, but not restricted to, goods in, processing, inventory control, fulfilment, picking, imaging, dispatch and returns.
- Ensure the team undertakes all tasks efficiently and effectively.
- Assist with cross functional teams to provide the best possible service and cost to our customers.
- Lead the team to ensure targets outlined by IT Logistics Business Plans are met, including delivery of KPI’s, values and people processes.
- Support the IT Logistics teams to attract, acquire, retain and develop the necessary talent to continuously improve team performance and capability.
- Support the preparation and gathering of information any reports or documentation that is to be shared with key stakeholders to help deliver great service at the best possible cost for EOS and our partners.
- Play a key part on delivering best in class operations and share best practice internally with the EOS teams.
- Seek out, actively encourage and implement waste reduction initiatives.
- Develop a strong team ethos and help create a positive and fun working environment.

**WHAT YOU NEED TO SUCCEED**:

- Previous experience working within Logistics is desired.
- 3-5 years’ experience leading a team in challenging environment whilst delivering results.
- Experience in IT Logistics & asset management would be beneficial
- Management of a national/regional services
- Excellent communication skills, both verbal and written.
- Team player, willing to take a hands on approach to the role.
- Hands-on strong problem-solving skills.
- Proficiency developing metrics planning (good working knowledge of spreadsheets)
- Degree qualified preferred but not essential

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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