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Sales Advisor

3 weeks ago

Rotherham, United Kingdom Acorn Industrial Services ltd. Full time

**JOB DESCRIPTION**

**Job Title Sales Advisor**

**Location **Rotherham

**Working Hours **Monday-Friday (40 hours per week)

**Reports to **Sales Manager

**Job Purpose statement **To work as part of a team to increase export sales revenue and profitability by providing excellent customer service and sales functions.

**Key Responsibilities & Accountabilities**:

- Processing sales enquiries and sales orders using Microsoft Great Plains
- Processing web orders from Acorn Express/Acorn Advance
- Sourcing items from suppliers when required
- Maintaining high standards of administration and customer service to achieve maximum profitability & service level
- Progressing customer orders to ensure prompt delivery and sending outstanding order updates to customers
- Developing your understanding of customers’ needs to work with the Export Sales

Manager to maximise every opportunity
- Relaying customer issues/pricing information and feedback to the Export Sales Manager
- To positively promote the company and its products and services and ensure that a professional image is always provided to customers and colleagues
- To abide by the company’s confidentiality agreement when carrying out all tasks as part of this role

**Key relationships**: Working closely with the Export Sales Manager, Export Sales Team, Warehouse
Team and Export customers.

**Essential Skills/Competencies/Experience/Qualifications Required**:

- Experience in Sales is preferred
- Enthusiastic and self-motivated
- Excellent communication skills, telephone manner as well as good interpersonal skills
- Ability to work as a member of a team and liaise closely with internal colleagues and external contacts
- Good commercial awareness i.e., sales procedures, net & gross profit as well as purchasing costs
- Exceptional organisational and prioritising skills
- Good working knowledge of Microsoft Excel, Outlook & Word
- Willingness to learn
- Ability to work closely with key assigned customers to grow their account
- Ability to handle confidential information in the appropriate manner

**JOB DESCRIPTION**
- Strong sales and negotiation techniques

**Desired skills**:

- Previous sales experience
- Knowledge of export procedures & documentation
- Second language preferred but not essential

**Policies/Procedures**

I confirm that I am aware of the Companies Quality, H&S and Environmental Policies and that I fully understand their content and my personal responsibilities and accountabilities in relation to these policies.

I am also aware that the Company is duty bound to ensure that I work in a safe environment and if this is compromised, I have the right to invoke the Refusal to Work Procedure.

**Signed by Manager: Date**:
**Signed by Employee: Date**:
**Name in capitals**:
**Job Types**: Full-time, Permanent

**Salary**: £20,800.00-£24,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Private medical insurance

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Rotherham, S66 8HR: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location