Data Process Expert

**Make your mark in our exciting world at Siemens.**

We are a collection of over 372,000 minds building the future, one day at a time. Together, we create technologies that take society further.

We are recruiting for someone passionate about data and process improvement to join our Grid Software business - part of Siemens Smart Infrastructure.

This role will see you join a team of established Process Experts and will support the analysis of existing processes to find best practice solutions. This will require working closely with our back-office team to streamline existing processes within the Electricity Processing and Settlement Industry.

You will support on multiple exciting projects alongside your day-to-day responsibilities (listed below). You will also represent your process area on internal audits and projects, as required.

It’s incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful and engaging culture. We also appreciate that training and development is important to many and that’s why we have a supportive environment which invests in our employee’s career growth, whether that’s Chartership, training or mentoring.

**This is your role. What part will you play?**
- Identify Performance improvement opportunities through engagement with key stakeholders and monitoring of performance measures
- Identify process and data issues and conduct root cause analysis
- Analyse and develop process solutions to meet evolving operational demands
- Monitor Non-Half-hourly Electricity Data flow handling processes and propose innovations.
- Provide support and guidance to the back-office team and customers during office hours through the use of shared mailboxes and conference calls
- Support the back-office team by updating process documents, providing extra information and being an escalation point for complex cases
- Support weekly Quality Checking to ensure the back-office processes are running as intended, and that all related training and process documentation is relevant and up to date
- Conduct process improvement activities utilising Lean where possible
- Improve client engagement at an operational level by attending meetings to provide Subject Matter Expert insight and support

**What does it take to be successful in this role?**
- Possesses good communication skills, a strong team and ownership ethic and a passion for process excellence.
- Process improvement experience
- Initiative - Able to plan and prioritise your own workload in accordance with the process/customer/ team requirement
- Sound understanding of Microsoft Office
- Ability to demonstrate effective written and verbal communication skills
- Desirable but not essential experience:

- Experience in Change Management
- Experience in Data Analysis
- Lean Six Sigma or other process improvement qualifications

**We’ve got quite a lot to offer. How about you?**

Our compensation package includes a competitive salary, holiday allowance, pension and other additional benefits. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you.

We also welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. See our flexibility culture here.

We have partnered with VERCIDA, the UK's largest diversity and inclusion focused careers site where all our vacancies are in an accessible format. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please let us know via our FAQ section here.

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**Organization**: Smart Infrastructure

**Company**: Siemens plc

**Experience Level**: not defined

**Job Type**: Full-time