Travel Sales Specialist

11 hours ago

Brighton, United Kingdom OutOfOffice.com Full time

At Out Of Office, we firmly believe in travel for all, regardless of who you love. Our passion for global adventure is matched only by our deep commitment to delivering exceptional five-star service. Everything we do is customised and designed. especially for our valued customers, based on their exact personal requirements. Each member of our team is widely travelled, with a deep understanding of the gay and lesbian travel market.
The role of Travel Sales Specialist is the perfect opportunity for a like-minded and experienced individual to join our dedicated and successful Sales Team, and develop their careers in a supportive environment within a growing business.

**Key Roles**:
Achieve high levels of client service at all times to encourage repeat business

Develop a deep knowledge and understanding of destinations, the product and the best venues and experiences

Identify potential new business from old leads

Use initiative to up-sell and cross-sell other products to the customer

Participation in networking and industry related events as required, including on occasion, some evenings and weekends

**Key skills and experience**:
You will have at least six months telesales experience
First-hand experience of travel outside Europe
Understanding the LGBT travel market, the nuances and needs of an LGBT traveller and a robust understanding of the challenges faced by clients as they travel to particular destinations, including those where homosexuality is illegal
Results driven
A team player, with extensive knowledge of different countries and cultures as well as the desire to share this knowledge with other members of the team
Strong communication and research skills. It’s not always about what you know but knowing where to find it. Carry effective organisational skills and the ability to multi-task.
Offering clients, a personalised concierge style service is imperative.
Proven ability to work under pressure

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