Ward Clerk

A rare and exciting opportunity has arisen for us to appoint a Band 2 Ward Clerk position for ward C14A.

We are looking to appoint enthusiastic, flexible and hardworking individuals with good organisational skills and the ability to communicate effectively with patients, visitors and colleagues. Experience in a care setting is preferable but not essential as full training and support will be provided by the experienced ward teams

We are looking for highly enthusiastic, motivated and committed ward clerks to join our forward thinking and ever developing team. You should have good communication, numeracy and literacy skills. You should be able to work effectively as part of a team and deal with complex sensitive information in a professional manner

A Ward Clerk is a key role administration role within the team and you will support the ward team by:

- Maintain privacy and dignity for all patients at all times.
- Acts as ward navigator (1stpoint of contact).
- Be responsible for the administration duties on the ward area.
- Ensuring the Electronic Patient Transfer System is monitored and kept update
- Assist with the inputting of ward data collected through audit processes

Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.

Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.
- Answering the telephone, dealing with general enquiries and relaying messages.
- Greeting all patients on admission, taking them to the bedside or a waiting area and informing nursing staff.
- Administration duties for a patient’s admission.
- preparation of notes for emergency/planned admissions/transfers
- obtaining notes from the relevant hospital Department
- ensuring the notes have an adequate supply of history sheets, x-ray and pathology mount sheets.
- In conjunction with medical and nursing staff, take the lead to maintain patient’s notes in a reasonable order, filing loose notes, and other documentation appropriately.
- Assisting with discharge preparation:

- Preparing documentation e.g. prescription, discharge form, transfer form
- liaising with Outpatients Departments / medical secretaries
- Booking routine ambulance / transport if required (not Paramedic transport)
- Obtaining discharge medication
- Collating notes on discharge and conveying them to the appropriate secretary/coding department
- General administration duties including filing photocopying, opening mail, faxing information and preparation of notes trolley for the ward rounds.
- Monitor & update the electronic patient transfer system
- Discharge details on the computer system or fax as per Trust policy/ protocols.
- Arranging Porters for transporting patients, notes etc to other Departments.
- Transportation of notes, messages to other Departments, including Pharmacy and General Office.
- Ensure that Trust policies / procedures are adhered to.
- Maintain stationary stocks and ward provisions as per ward protocols.

The working pattern is generally 08:00-16:00 Monday
- Friday, may be required to work late shifts.