Weekdays (Mon-fri) Driver-removals Efi Edinburgh

**Job Title**:Driver - Removals - WEEKDAYS

**Service**:Edinburgh Furniture Initiative

**Reporting to**: Store Supervisor

**About the Organisation**:
Four Square Scotland is an Edinburgh charity that has been working for more than 40 years to prevent homelessness and promote inclusion. We provide services directly to people who are homeless or who are at risk of homelessness to overcome any barriers they may face in creating a stable life for themselves in their community. At the core of Four Square are the values upon which the organisation is based. These are equally applied to the people we support, our colleagues and our partners and are: Integrity; Excellence; Dignity; Support. Alongside our support services we have social enterprises, which provide independent income for our charity as well as volunteering and training opportunities for those who use our services. We are driven by our mission to ensure everyone has the opportunity to have a home and a place in their community.

**Edinburgh Furniture Initiative**:
Edinburgh Furniture Initiative is an established second-hand furniture store. Located in the centre of Edinburgh EFI is one of Scotland’s largest re-use social enterprises.

Operating as part of Four Square, a homeless charity, EFI provides an independent income stream for Four Square and operates with three main aims:
❖ to provide low cost, high quality furniture to people on low incomes;
❖ to provide employment and training opportunities for people who have been homeless or who are at risk of homelessness; and
❖ to promote the re-use economy and prevent useable goods going into landfill.

**The Role**:
Maintaining high standards of customer care when delivering and collecting furniture safely and efficiently to and from designated locations within set timeframe. The shifts are Mon-Fri 8am-4pm.

**Tasks**:
❖ Loading the van to transport stock, collect donations or deliver purchased items;
❖ Take responsibility to maintain safe working practices at all times;
❖ Ensure that the aims of Four Square are communicated by actively promoting and demonstrating excellent customer service and professionalism throughout every stage of the delivery and collection process.

❖ Keep accurate records of deliveries and customer authorisation and ensure all documentation is submitted to management on time;
❖ Properly use and maintain delivery equipment;
❖ Lifting heavy products;
❖ Drives safely and follow all laws and rules of driving to maintain a safe and healthy work environment;
❖ Keeps company vehicle clean and ensure it is well-maintained, has fuel, oil and is ready to drive;
❖ Carry out daily van checks, record and inform management of any defects;
❖ Communicates with customers by phone to update them of time of deliveries if there have been issues or changes to their estimated time of arrival;
❖ Follows pre-planned route accurately without deviation from set course;
❖ Maintains communication with management to be informed of any change of delivery, route or schedule;
❖ Informs management of any obstructions to making safe, efficient deliveries on time.

**Requirements**:

- A full clean driving licence for more than 3 yrs
- Previous experience in driving a van;
- Friendly and approachable;
- Courteous driver;
- Good customer service skills;
- Good communication skills;
- Pleasant;
- Enthusiastic;
- Ability to handle heavy furniture;
- Ability to work under pressure;
- Ability to work in a team;
- Be physically fit;
- Able to meet deadlines.
- IT skills

The interview will be scheduled at our Head Office and Store, located on Georgie Road, Edinburgh, EH11 2RN.

**Salary**: £11.80 per hour

Expected hours: 35 per week

Licence/Certification:

- and clear Driving Licence for more than 3 years? (required)

Work Location: In person