Saturday Seasonal Sales Advisors London Stores

2 weeks ago

London, United Kingdom Graham and Green, luxury retail and online Full time

Job Title: Sales Advisor

Reports to: Store Manager

Location: Notting Hill and Bayswater stores

Sector: Luxury Retail

Hours: Saturday 0945 to 1815

**Company Background**

Graham & Green is a proudly independent, family-run homeware emporium. Our flagship store in Notting Hill was the first of its kind, brimming with exotic homewares scoured from far-flung corners of the world. You’ll find us in the very same spot today, alongside four additional stores across the UK. Our mission remains the same: to source the very best furniture, homeware and unique gifts that excite, inspire and bring joy.

**What can you expect in return for working with us?**

Graham and Green values our staff and invests in the development of our people. As a family business that has been established since 1974, we believe work should also be about happiness and fulfilment. If you are searching for a career that feels like being part of a family, this exciting opportunity is for you.

**Key Responsibilities**:

- Maintaining the Graham and Green image to the highest standards.
- Promoting the company's extensive range of furniture and home furnishings.
- Ensuring that Graham and Green Customers are extended the highest levels of customer service at all times.
- Dealing promptly with Customer complaints, liaising with customer services in order to resolve queries and escalating complaints/queries to the right level and department.
- Being knowledgeable and familiar with all products on sale to effectively and accurately answer and assist any customer question or concern.
- Having excellent product knowledge, knowledge of suppliers, fabrics, delivery lead times, pricing, and history behind product.
- Supporting the Manager and Assistant Manager in the day-to-day running of the Store.
- Ensuring sales presence in the Store at all times (to be coordinated by the Store Manager). This will include weekend and early evening work as required.
- Ensuring all stock is correctly labelled and priced.

**Skills/Knowledge/Experience**
- A strong retail sales background - preferably with experience of high-end/luxury furniture sales.
- Computer savvy, experienced with till systems
- Exceptional communicator both written and verbal
- Proven successful sales experience
- Familiarity with local market desirable
- A good knowledge/appreciation of design, trends and styles (in particular within the interiors sector) desirable.
- Having in-depth knowledge and experience of MS Navision processes - desirable.

**Behaviours/Attributes**:

- Determination and drive for results
- Highly organised and able to work in a busy retail environment
- Diligent and conscientious
- Team player/committed to team as well as individual goals
- Eye for colour and design
- Creative Innovator - committed to constant improvement

This is a summary of the role and the Sales Advisor is expected to undertake additional ad-hoc duties as and when necessary to fulfil the needs of the business.

**Benefits**
- Generous holiday allowance and birthday day off
- Discretionary bonus scheme
- Private Medical Scheme
- Bike2Work Scheme
- Generous company discount
- A small, friendly close-knit team
- Goa Villa - reduced rate
- Company socials

**Job Types**: Part-time, Zero hours contract

Pay: £12.19 per hour

Expected hours: No less than 8 per week

Additional pay:

- Bonus scheme

**Benefits**:

- Casual dress

Schedule:

- Every weekend

Work Location: In person

Application deadline: 20/09/2024
Expected start date: 05/10/2024

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