Debrief Operative

**Location: Menzies Distribution BOW, Unit E Twelvetrees Crescent, London, E3 3JG**

**Job role: Debrief Coordinator**

**, permanent**

**Hours: 40 hours per week**

**Shift Pattern: Monday to Friday, 1300-21:30**

**Salary**: **£11.61 per hour**

**DEBRIEF OPERATIVE**

Menzies Distribution are looking for a Debrief Coordinator to join our express parcels team. You’ll be working on behalf of Menzies Distribution Limited and its customers. Providing a first-class service with our team in Bow, this role is based on a basic40-hour week working Monday to Friday.

**DEBRIEF OPERATIVE DUTIES**
- Answering telephone calls, assisting customers with enquiries, and adhering to depot KPI's
- Assisting drivers with locating addresses and providing delivery instructions
- Assisting customers and providing excellent customer service
- De-brief of drivers ensuring processes are followed correctly
- Ensuring contractor paperwork is completed
- Basic administrative duties
- To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times
- To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer
- Carry out such other duties as may reasonably be requested by the Management or the Shift Manager

**REQUIREMENTS**

- An understanding of transport legislation and logistics operations
- Experience of working in a transport/logistics environment
- Able to react quickly to information, helping solve any challenges to routes
- Experience using in-house transport management systems is an advantage
**BENEFITS**
- 31 Days Annual Leave (Pro-Rota)
- Pension Scheme
- Life Cover
- Cycle to Work Scheme
- Eye Care
- Instant access to Myles E-Learning platform with opportunities to progress your career
- Automatic entry and consideration for Menzies Distribution SPIRIT award and Safety Star recognition scheme
- Access to our Employee Assistance Programme Health & Wellbeing Portal

**A BIT ABOUT US**

At Menzies Distribution, we have been delivering across the UK since 1833. Today, we are Logistic UK’s most innovative business of the year, with a strong focus on the future, sustainability, and innovation - we keep moving forwards.