Crew Member

7 days ago

Wakefield, United Kingdom Burger King Full time

SUMMARY
The Team Member position is responsible for providing exceptional guest service and support, while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers and Shift Coordinators. This position has direct interactions with guests and members of the field operations team.

Full time hours; shift ranging from: 11-19, 12-21, 10-16, 15-24, 16-22.

RESPONSIBILITIES
- Greets guests with a smile, receives orders, processes payments and responds appropriately to customer issues;
- Operates cash register or point of sale devices, as needed and uses value-added suggestive-selling techniques to generate additional sales opportunities;
- Verifies the accuracy of guests’ orders;
- Prepares and packages food and drink products;
- Cleans kitchen area, counters, food preparation areas and utensils;
- Cleans dining room, restrooms and exterior grounds;
- Maintains Health and Safety standards in work areas;
- Unloads and stocks inventory items as needed;
- Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter, etc.);
- Prompt and regular attendance on assigned shifts;
- Follows BURGER KING® uniform and grooming standards and policies;
- Works to resolve issues that may arise in the restaurant;
- Learns team effectiveness skills; works with others to achieve team goals;
- Responds to guests’ needs in a professional and polite manner;
- Communicates in a positive manner with customers, peers and managers.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-30 per week

**Salary**: Up to £9.50 per hour

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
- Weekends only

Ability to commute/relocate:

- Wakefield, WF1 2PT: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Food preparation: 1 year (preferred)
- customer Service: 1 year (preferred)

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