Credit Controller

5 days ago

Glasgow, United Kingdom Smart Metering Systems Full time

589
- Glasgow
- Contract
- Competitive plus excellent benefits

**Why choose us?**

**Choosing to work for SMS means choosing to make a difference.** **We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy - working closely with private and public sector partners we are playing a critical role in transforming and decarbonising the UK economy by 2050.

**What's in it for you?**
- 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell)
- Hybrid working options.
- Enhanced Maternity and Adoption leave.
- 24/7 free and confidential employee assistance service.
- Medicash health plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments. Discounted gym memberships and free 24/7 online GP.
- Share Incentive Plan.
- Life Insurance (4 x annual salary)
- Pension matching scheme (upto 5% of salary)
- Developing our people is important to us - we support and encourage development by offering internal and external accredited courses, secondments and study support.

**What's the role?**

As Credit Controller at SMS, you will be responsible for credit risk management, billing, timely collections from 3rd parties and the allocation of payments.

**Work Schedule**:

- Hybrid working Monday to Friday between the hours of 9am-5pm. This role will initially be on a 6 month fixed term contract with view to extend based on workload requirements.

**Key responsibilities**:

- Record all action taken on an account utilising the D365 system, following up on calls and actions as agreed with the customer.
- Work towards targets for cash collection to reduce outstanding debt exposure to the group.
- Reconciliation of accounts to ensure statements produced are accurate and cash/credit notes are posted to invoices as per the customers’ remittance.
- Effectively deal with financial queries and disputes relating to invoicing. Record queries accurately on D365 and follow through to resolution. Build strong relations with customers to ensure excellent customer service.
- Ability to identify potential problem accounts, recommending accounts to be placed on stop or legal.
- Credit risk Management. Establishing credit limits for new customers and ensuring credit limits are kept current for existing clients. Alerting Senior Management to significant changes to the credit risk of clients and managing bad debt provision.
- Consumer collection activities where calls will be recorded.
- Quality and assurance on consumer collections achieved weekly.
- Achieve targets set in cash collection and productivity as directed.
- AR activities if required.
- Ah hoc projects.

**To be considered for this role, we would love you to have**:

- IT literacy (Microsoft Excel / Word etc.)
- Excellent organisational skills
- Excellent communication skills, both written and verbal
- Good numerical ability with attention to detail
- A history of data analysis within a working environment ( desirable)
- Employment experience within the utility industry would be advantageous however not essential.

**#LI-Hybrid

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