Cleaning Supervisor

4 days ago

Cardiff, United Kingdom Sodexo Full time

This position is Monday to Friday, alternating between morning and evening shifts.


**Job Purpose**:

- To manage a team of cleaning operatives & porters to deliver a specific standard of cleaning, to client specification
- To be responsible for the safety and wellbeing of the cleaning operatives within your specified team.


**Accountabilities or “What you have to do”**:

- Undertake all required training in relation to all aspects of the cleaning service delivered to the client, as requested.
- Undertake specific training on the relevant cleaning offer
- Wear the company uniform at all times whilst at work
- Wear any items of personal protective equipment, as specified by the manager
- Comply to all client policies / procedures in relation to housekeeping/infection control/ security
- Ensure that all requirements in relation to COSHH are adhered to, as specified by the cleaning manager
- Conduct all required training with cleaning operatives in relation to operational/ legal / client / cleaning offer requirements
- Ensure that all cleaning operatives adhere to the site/cleaning offer colour coding police
- Ensure that all requirements of the specified cleaning offer, are carried out, as directed by the Front of House Manager
- To attend to all faults in relation to cleaning machinery/equipment.
- To report all building defects to the Front of House Manager / client
- To deliver staff team briefings, as required
- To attend team / client meetings, as required
- To collate information in relation to payroll, as required.
- To complete all administration, as specified by the manager
- To liaise with the specified client contact, as directed by the manager
- To manage the ordering and distribution of cleaning consumables
- To undertake cleaning audits in relation to service delivery / offer compliance, as requested.


**Key Performance Indicators (KPIs) or “What it will look like when you are doing the job well”**:

- No justifiable complaints from building users / client staff within your scope of works
- Pass mark achieved in cleaning quality control audits for all areas within the specified scope of works
- No issues and concerns highlighted in relation to health and safety
- All staff trained to the required standard
- All aspects of the relevant cleaning offer in place and updated as required.
- All faults and defects addressed within agreed timescales
- All administration completed within agreed timescales
- Zero errors on payroll data submission


**Knowledge, skills and experience (Essential)**:

- Experience of the undertaking of all cleaning tasks
- Computer literate
- Basis numeracy / literacy skills


**Desirable**:

- Supervisory experience of a large team
- NVQ
- BICSc COPS
- BICS Assessors certificate


**Contextual or other information**:

- To attend to any reasonable management request
- To assist other team members to ensure all work duties are carried out to the specified standards
- To be flexible to cover holidays and absence




**Job Types**: Full-time, Permanent

**Salary**: £11.30 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Cardiff: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cleaning: 1 year (preferred)
- Supervising: 1 year (preferred)

Work Location: One location

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