Customer Service Adviser
20 hours ago
**The Role**:
**Customer Service Adviser**
**Full time, permanent position**
**Monday to Friday, 9am to 5pm**
**Starting salary £25k**
**Location: Dorchester NFU Mutual, DT1 1EF**
**Introduction to NFU Mutual**
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
**About the Agency**:
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
An exciting opportunity has now arisen within the Dorchester Agency.
**About the role**:
As a Customer Service Adviser in the Dorchester Office, you will be the first point of contact for our valued customers. Key responsibilities include:
- Introducing suitable products and services to new and existing customers
**About you**:
You’re positive and proactive; you enjoy talking to people and take pride in providing great customer service. You have great communication skills, and you’re a confident IT user (full training on our IT systems will be provided, but experience of using CRM systems would be an advantage). Moreover, you enjoy working in a small team and are looking to work in an environment in which your contribution makes a real difference to our customers.
**Our commitment to you**:
We want to help you to develop a career within insurance.
- Full training is provided in a professional and friendly environment.
- A personal development plan, with clear goals and regular feedback
- Funding for Professional Insurance Qualifications e.g. Cert Cii
**Benefits**:
- SimplyHealth membership which provides money off selected medical appointments
- 22 days annual leave, rising to 25 days over the first 3 years + bank holidays
- Annual Volunteering Day - to support a cause close to you
- Your Hour - to help balance work and personal commitments.
- Town centre location, with ample parking
- Ability to buy or sell up to 5 days annual leave
**Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.**
Retention of Applicant Data Statement
Retention Period: We will retain your personal data for a period of 6 months following the conclusion of the recruitment process.
-
Customer Service Advisor
18 hours ago
Dorchester, United Kingdom Jewson Builders Merchant Full time**The Role** **We are looking for an energetic and enthusiastic Customer Service Advisor to join our team in Jewson Dorchester (DT1 2PG)!** This role is working with Jewson part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build,...
-
Service Advisor
2 weeks ago
Dorchester, United Kingdom Jago Consultants Full timeJob Description Service Advisor needed in the Dorchester area of Dorset. We are working with a Motor Garage who are actively looking for a Service Advisor to join their friendly team. Dorchester area of Dorset. Job Role – Motor Vehicle Service Advisor Salary – Circa 26k plus 8k Bonus Mon – Fri – 35 hours per week Sat 8am – 1pm on rota paid as...
-
Retail Adviser 24hrs/week
3 days ago
Dorchester, United Kingdom Vodafone Full time**Retail Adviser Dorchester 24hrs**: **Location: Dorchester** **Sal**ary: £**12405** **per annum plus an unlimited bonus structure** **Hours: 24hrs per week** Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local...
-
Senior Occupational Health Adviser
1 week ago
Dorchester, United Kingdom Dorset Council UK Full timeThis is a rewarding opportunity to lead on occupational health at Dorset Council, helping shape an in‑house service that makes a real difference to our people. You’ll enjoy varied and meaningful work, a collaborative team environment, and the chance to influence wellbeing policy and practice across the council. This role offers flexibility, autonomy, and...
-
Service Advisor
17 hours ago
Dorchester, United Kingdom Jago Consultants Ltd Full timeService Advisor needed in the Dorchester area of Dorset. We are working with a Motor Garage who are actively looking for a Service Advisor to join there friendly team. Dorchester area of Dorset. Job Role - Motor Vehicle Service Advisor Salary - Circa 26k plus 8k Bonus Mon - Fri - 35 hours per week Sat 8am - 1pm on rota paid as overtime Service Advisor...
-
Quality Assurance Lived Experience Adviser
2 weeks ago
Dorchester, Dorset, United Kingdom Dorset Council UK Full time £35,000 - £55,000 per yearWe are seeking a passionate advocate to ensure the voice of lived experience shapes adult social care services. As QA Lived Experience Adviser, you will champion co-production, represent lived experience in strategic meetings, and advise on service improvements informed by real-life perspectives.Key ResponsibilitiesPromote and embed the voice of lived...
-
Head of Customer Services
1 week ago
Dorchester, United Kingdom Message Direct Full time**Benefits for Head of Customer Services**: - Competitive Salary - A wonderful working environment in the office - An energetic and highly professional team - Fast growing company with exciting opportunities including a pathway to a Director level role - Flexible and hybrid working **Key responsibilities for Head of Customer Services**: - Lead, motivate...
-
Customer Service Advisor
19 hours ago
Dorchester, United Kingdom Barclays Full time**Customer Service Advisor** **Dorchester** **Salary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...
-
Service Advisor
2 weeks ago
Dorchester, United Kingdom Pembrook Resourcing Full timeService Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. Ideal Service Advisor Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move....
-
Customer Services Operative
2 weeks ago
Dorchester, United Kingdom ITP Full time**The Opportunity** Our client is recruiting for an ApprenticeCustomer Services Operativeto join their team inDorchester The **Level 3 Customer Service **apprenticeship programme that we are offeringwill allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will provide you with...