Recruitment Branch Manager

**Recruitment Branch Manager - Brook Street, ManpowerGroup**

Recruitment is a roller-coaster ride, but it's a career in which you can reap rewards and personal pride. If you're bold enough to sell, determined enough to bounce back from setbacks, and ambitious enough to own, create, and inspire change, the future isyours to create.

In Brook Street, you aren't joining any old generic recruitment company; you'll be facilitating hires to enhance people's lives and you'll be resolving key business support needs for growing businesses.

**Interested in ?**
- Being given all the tools you need to make a difference - and a lot of money
- Representing a high street brand steeped in history and ethical awareness
- A personable, family-like team environment with a boutique, entrepreneurial feel
- Huge career development potential within the broader ManpowerGroup
- Helping Brook Street to further establish its historic reputation in the field of permanent positions
- Profit targets and incentives, such as vouchers, in addition to bonus and salary
- Learning opportunities through coaching, project, and online courses

**Purpose**

Maximising new business and sustaining existing client through the effective sales management of the branch

**Reporting to**: Head of Region/Area Manager

**Location**: Watford

**Key Accountabilities**
- Produce and execute a strategy for planned branch growth with the Regional Operations Manager
- To identify potential business opportunities through local research and monitoring or competitor activity
- Develop and maintain business relationships with appropriate client contacts through a structured approach to sales visits and marketing
- Maximise the new business performance of the branch consultants through the effective targeting and monitoring of sales activities with a focus on core activity
- Ensure sufficient marketing and branch activity to meet potential demands
- Maintain and develop relationships with existing clients through regular and structured contact to establish on-going business needs and maximise business potential
- Conduct regular quality assessments to include quality of service and temps/or applicants to all clients
- Address any issues in a timely manner and identify solutions with relevant parties keeping regular face-to face contact
- Responsible for a team of consultants, maintaining a positive team on a day to day basis
- Manage the performance for each branch consultant, conducting regular performance reviews and taking action when appropriate
- Manage staffing levels within agreed budgets. Ensure succession planning in place through effective recruitment in conjunction with Regional Operations Manager
- Devise an individual training and development plan for each consultant and maintain regular reviews to evaluate measures to assess the effectiveness of the training
- Provide on-going coaching and support for each consultant
- Implement effective team building and motivational ideas for the team
- Demonstrate a 'Role Model' commitment to self development, creating a culture of learning and self-development in the branch
- Ensure compliance with company, client and legislative requirements including the signing off of applicant files and referencing
- Support and train branch consultants to ensure compliance is adhered to at
- Maintain accurate client and applicant data using company system (currently Navigator) Ensure an effecting filing system for paper based documents
- Comply with the Company's Business Ethics and standards of excellence
- Prepare for and co-operate with regular branch audits to ensure compliance
- Monitor, prepare and communicate financial and performance targets expected and actual performance achieved both as individually and collectively as a team
- Prepare monthly and annual branch forecasts in liaison with Regional Operations Manager
- Adhere to corporate expectations in relation to minimum fees and margins
- Identify and advise in action areas likely to affect branch profitability
- Monitor customer service through the Quality Management Programme
- Action effective controls in line with BS ISO 9002 standards
- Promotion of Brook Street's professional image through the appearance and conduct of the branch staff

Key Skills

Previous management experience within a recruitment function/role

Able to motivate a team to meet targets and KPIs

Able to work at a fast pace, meeting client requirements

Experience in business development and securing new clients

**The Next Step**

If you're an ambitious, driven, and an adaptable person, we look forward to hearing from you.