Sales Administrator

2 weeks ago


Birmingham, United Kingdom HFS Specialities Ltd Full time

**Company Overview**

We're a growing online retailer dedicated to providing our customers with high-quality products at the higher end of the market and are known for our excellent customer service. As we enter a phase of planned expansion we’re looking for a detail-oriented and proactive Sales Administrator to support our sales and customer service operations.
**Summary**

The Sales Administrator plays a key role in ensuring the smooth running of our sales processes. You will manage customer orders, maintain accurate records, and provide first-class administrative support to help drive the business forward.
**Responsibilities**

Process online customer orders and liaise with the warehouse to resolve queries and ensure timely dispatch

Maintain and update sales records, ensuring accuracy and compliance

Support the management team with insights and report issues.

Liaise with suppliers, couriers, and other partners as needed

Assist in stock management and product listing updates on our website and general administrative tasks to meet targets and deadlines

**What We’re Looking For**

Previous experience in sales administration, e-commerce, or customer service role is preferred but not essential. Strong customer service skills are essential.

Strong organisational and multitasking skills

Excellent communication skills, both written and verbal

Strong IT literacy.

Ability to work independently and as part of a team

A proactive, problem-solving mindset with attention to detail

**What We Offer**

We're a Real Living Wage employer, Salary would be £24.5k based on 37.5hrs per week.

Ideally we'd like to offer this job as part time job share split between two people, however we're flexible and there is the option of full or part time or term time working and hours can be tailored to suit your requirements. This is a long term role with scope for development.

We are an inclusive, supportive team and this is a great opportunity to work in a dynamic, growing online retail business

**Job Types**: Full-time, Part-time, Permanent

Pay: £24,500.00-£26,200.00 per year

Expected hours: 15 - 24 per week

Ability to commute/relocate:

- Birmingham B12 0RT: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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