Barista

**Job Title**: Barista
**Location**:The Sands Centre, Carlisle
**Reports to**: Café Manager

As an award-winning Scottish business, Hickory has a reputation for delivering showstopping food and drink experiences in incredible venues, locations and sites across Scotland, developing lasting partnerships. Our values are embedded in our teams, instilled in our business and vital to our customers. Rooted in respect for our people, the places we work and our planet, we are driven to deliver the very best service we can for our customers.

We are looking for a Barista to join us in this exciting opportunity in the newly redeveloped destination venue The Sands Centre.

**Role**

The Baristas job is to work under the supervision of the Café Manager to prepare food on the day and in advance, to deliver the best possible quality of food and service to our customers. The café will serve freshly baked goods and coffee and the Barista will be key in delivering. We are looking for must have a real passion for coffee and events. We are a friendly, decent bunch and we respect our people, places and planet. We want someone who has a real drive and enthusiasm for their job, as well as for their colleagues and the company. We always put the customer at the heart of our decisions, and never accept anything less than 5 star standards - that’s the Hickory Way

**Key Deliverables**

The Barista will assist alongside the Café Manager in all aspects from serving customers to prepping and preparing the simple menu items for the day for both the café and the daily catering for
- Grinding and brewing coffee
- Developing and maintaining expert knowledge of coffee and educating clients and colleagues about these coffees
- Consistently providing well-crafted, beautifully presented and tasty beverages
- Taking client orders and receiving payment
- Speaking and interacting with both new and regular customers
- Maintaining a clean and sanitised working environment
- Following health and safety guidelines
- Following recipes and presentations for food and beverage items, if needed
- Being aware of and following operational policies and procedures
- Being punctual and maintaining regular and consistent attendance
- The ability to work flexible hours and shifts which may include early mornings, late nights, weekends and bank holidays

**If full time**:

- 30-40 hours per week - 5 days out of 7 to suit the needs of the business, to include evenings and weekends
- Willingness and flexibility to work outside these hours when necessary to meet the requirements of the job.
- 28 Days holiday including public holidays, plus birthday
- Holidays to be taken to suit the seasonal needs of the business
- £9.90 per hour - Accredited Living Wage
- Aviva Health Cover - Routine & GP referral service, signature hospital list and dental & optical cover
- Pension

**If part time**:

- You are employed on a 0 hours contract
- Shifts can be booked on Hickory’s scheduling software
- The minimum shift we’ll ask you to work is 4 hours
- £9.90 per hour - Accredited Living Wage
- Payments are made weekly in arrears directly into your bank account

**The Hickory Way - Our Values**

**Bold**:

- we make creative choices that inspire innovative opportunities for our clients, our teams and the industry. We own our choices, and they make us stand out from the crowd.
**Genuine**:

- we operate with decency; we are true to our word and build authentic relationships and experiences.
**Respect**:

- we treat others how we’d like to be treated ourselves. We have respect for our people, places and planet, and if we say we’ll do it, we deliver it, exactly.
**Partnerships**:

- we take time to nurture relationships, collaborating in the most creative ways to find effective methods of delivering success.
**Excellence**:

- we go the extra mile to deliver on our commitment to quality work. Our training and development is second to none thanks to our all-encompassing quality system.

**Salary**: £9.90 per hour

Schedule:

- Weekend availability