Admin

Purpose of the job: The post holder will be the prime of contact for all matters relating to invoicing of residents, contact with local authorities and families relating to fees and petty cash and banking fees received.

Responsibility will include maintenance of all records relating to Social Services contracting and financing. He / she will deal with all aspects relating to residents’ financial and personal records, including pocket money and sundry invoicing relating to additional services provided by third parties.

Duties will include general correspondence, telephone enquires and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.

What will you be doing?
- Keep complete records of all relevant residents’ documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
- Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
- Follow the enquiry process for potential residents including inputting information on CareSys, and following up on the enquiry.
- Maintain records of client admissions, hospitalisations and discharges to ensure correct charges invoiced.
- Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services’ Finance department. Chase late payments.
- Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly.
- Manage administrative systems such as iTime to help services run smoothly which include creating the rota and attendance records and processing payroll. TO ADD
- Prepare and submit data relating to petty cash and wages totals-monthly
- The post holders duties include data entry, minute ad note taking, organising meetings and general office administrative duties. TO ADD
- Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
- Provide an efficient telephone and reception service to the general public and relatives / visitors to the home.
- Attend training courses and sessions as required.
- Ensure all record keeping complies with the terms of the General Data Protection Regulation Act (2018)
- Maintain client, staff and business confidentiality at all times.

**Benefits**
- Competitive rates of pay.
- Refer a friend scheme
- Perkbox
- Paid annual leave
- Career progression opportunities within a growing company