Sales Administrator

1 week ago

Stirling, United Kingdom Western Toyota Stirling Full time

**Sales Administrator**

**Toyota Stirling**

**Salary up to £24,000**

Do you love how it feels to work in a busy and varied role, working closely with colleagues to deliver a great customer experience? As a sales administrator, you will provide exceptional administrative support to our sales team, assisting with the processing of customers’ vehicle orders and all associated administration. Ideally with previous experience of sales administration, you’ll be keen to learn, highly organised, and passionate about customer service.

**What does the job entail**:

- Be a central point of contact for your colleagues, communicating constantly and relaying information accurately and in a timely manner
- Work closely with the sales team to process customers’ vehicle orders, ensuring vehicles are ordered exactly to customer requirements
- Complete pre-delivery related tasks eg. vehicle registration, taxing vehicles, collating paperwork in a timely and accurate manner
- Provide administrative support to the sales team, keeping them informed of customer order status and any issues that might arise
- Liaise between in-house departments, including after sales, ensuring completion of invoicing and to ensure records are accurate and up to date
- Manage stock, keeping records complete and up to date for new, used and fleet sales
- Provide appropriate data for centre financial reporting and customer relationship management
- Work across teams, engaging with sales colleagues and other members of the dealership as appropriate, helping to provide a seamless service to customers

**What are we looking for**:

- Able to multitask efficiently whilst simultaneously ensuring customer satisfaction
- Outstanding administrative skills, great attention to detail and organised
- Enjoy constantly meeting new people and building rapport and connections
- Have strong communication skills and enjoy presenting ideas to others
- Enjoy supporting and assisting colleagues and be willing to go the extra mile
- Passionate about the automotive industry and want to work in the world’s biggest manufacturer

**In addition, we offer first class employee benefits scheme such as**:

- Enjoy your birthday off on us every year
- Staff Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Cashpoint - Cashpoint is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping
- Generous Holiday Allowance - Your free time matters to us We offer all our employees 30 days annual leave each year (pro rata) which increases with length of service
- Your Family Matters - As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions
- Giving Back - We are proud to support charities and organisations that work to improve the communities that matter to us. In the past we have raised thousands of pounds for local charities by organising events from white water rafting to charity raffles.

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