Group Reservations Co-ordinator

4 days ago

Chester, United Kingdom Chester Central Reservations and Sales Team Full time

Due to the growth in the business, we have an exciting opportunity for a Full Time Groups co-ordinator to join the central reservations team. This role will be varied and customer focused, however will suit someone with a passion for administration.

**Location**: Our central reservations team is based at ABode Chester, supporting ABode Hotels and other properties within the group. With unparalleled views of England's oldest working racecourse, the contemporary 85-bedroom ABode Chester is located in the heart of the city and has a modern, stylish and sophisticated design, making it a joy to work in.

**Hours**: Full time (40 hour) contract. Monday-Friday, occasional weekends may be required

***To say thank you, we have many perks**:

- Competitive pay - We are proud that everyone who joins our family gets rewarded a rate of pay above the National Living Wage, irrespective of age, plus you get tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels - you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
- We sustain you physically too, meals when you are on duty are free.
- Everyone can learn and develop - our ‘Family First’ development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up - we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

**About our family of hotels**

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.

Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.

INDFOH

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