Process Lead

**Role purpose**

The role of the Process Lead is to assist the Lead Supervisor to guarantee optimum performance and operational efficiency of the day-to-day production to achieve production KPI’s to meet customer demands whilst complying with company procedures and Health and Safety policies.

The Process Lead will also work on a variety of projects related to ongoing organisational improvements including, but not limited to, Health and Safety, Quality, Workplace Organisation, Environmental and Sustainability.

**Key accountabilities**

**Health and Safety**
- Embed a H&S culture of zero tolerance ensuring the policy is fully understood, owned and implemented by every employee.
- Ensure machine operators have set up their machines correctly and all pre-shift safety checks have been completed and recorded.
- Promote the use of TCards for near miss and hazard reporting and ensure appropriate action is taken to close T-cards with feedback and recognition to employees.

**Operational**
- Deliver the production plan, communicating and highlighting any risk to OTIF in a timely manner to the Lead Supervisor.
- Liaise with the Maintenance team to ensure plant and machinery is kept in full working order, ensuring job requests are logged on Maintain.
- Conduct daily cycle checks and carry out and maintain a monthly stock take.
- Takes ownership of production information recording monitoring and improving KPIs.
- Implement actions identified through internal and external audits (including health & safety and quality inspections) to ensure they are completed in a timely manner.
- Ensure all prescribed quality checks are carried out by machine operators, to ensure product quality is not compromised.
- Prioritise workplace Organisation ensuring the factory is always customer ready.
- Investigate defective material, supporting root cause analysis, measuring effectiveness of corrective actions.
- Manage holiday requests in line with the agreed holiday allocation per area.
- Review holiday balances quarterly to ensure holiday requests are evenly spread throughout the calendar year and not left until the last quarter.
- Manage each absence in line with company policy and ensure all return-to-work meetings are completed within 24 hours of the employee’s return.
- Assist in the recruitment of team members.
- Ensure all payroll related documents are accurately completed and submitted the next working day.

**Training**
- Identify and deliver all operational training.
- Conduct on job assessments.
- Monitor and ensure completion of e-learning refresher training.

**Key Skills, Experience and Qualifications**
- Experience in leading a small team/cell preferably manufacturing / industrial setting.
- Basic understanding of operational metrics and use of KPI’s.
- Experience of meeting and exceeding health and safety / environmental / quality requirements.
- Continuous improvement mindset.
- Skilled in multi-tasking and prioritising to achieve set targets.
- Ability to remain calm under pressure.
- Competent IT skills.
- Excellent organisational skills.
- Excellent communication skills.
- Awareness of managing internal customers within a production environment.

**Key Competencies Required**

**Role Model**
- Being an exemplary role model and taking the lead in promoting and living our values

**Develop yourself**
- Invests in personal development
- Is self-aware and authentic
- Is open to and encourages feedback
- Develops, empowers, and motivates teams and individuals
- Drives employee engagement
- Translate strategy to creating a positive vision
- Inspires while managing change

**Drives for results**
- Delivers against targets in a way which is fast, agile and in line with our company values
- Uses effective influencing strategies
- Clear, concise, consistent, and relevant communications for individual situations. Understands, manages, and clarifies expectations
- Engages with key stakeholders prior to an important presentation/meeting to enlist their support.

**Problem solving**
- Always seek valid information to solve and eliminate root causes of problems/ issues

**Key relationships**
- Lead Supervisors
- Production Manager
- Colour Manager / Supervisor
- Technical Manager / Supervisor
- Quality Manager / Supervisor
- Warehouse Supervisor
- HSW Advisor
- HR Advisor
- Training Manager / Trainers

**Company Benefits**
- Company sick pay
- Enhanced annual leave entitlement (increases with length of service)
- Health and wellbeing programme
- Employee Assistance Programme - including access to a private GP service and much more
- Life assurance
- Cycle to work scheme and Electric Vehicle schemes
- Employee coaching programme
- Additional training and development opportunities
- Free on-site parking
- Access to a range of store discounts

**Job Types**: Full-time, Permanent

Work Location: In person