Regional Head of Icrm Icg Surveillance Emea

The Regional Head of ICRM Institutional Clients Group (“ICG”) Surveillance will be responsible for Citi’s Surveillance programs within the relevant region including Electronic Communications, voice, Trade, IBSG, Syndicate and Retail Surveillance. His/her responsibilities will include setting an annual plan for the region and executing accordingly. The regional head will work with key stakeholders in the region, delivering the program partnering with the business, and the Technology, Risk and Ant-Money Laundering (AML) functions. This role is mandated to create and deliver a comprehensive Surveillance compliance program, ensure regional challenges and regulatory shifts are addressed within the global framework and consistency. The Regional Head reports into the Global Head of ICRM ICG Surveillance.

**Responsibilities**:

- Overseeing the design, development, delivery, and maintenance of best-in-class ICRM programs, policies and practices and setting strategic ICRM direction. Translating ICRM strategy and goals across Citi’s clients, products and geographies in a succinct and clear manner; and providing direction and guidance on the ICRM program.
- Leading and managing a staff of compliance professionals, with direct accountability for hiring and organizational structure. Overseeing compensation, performance appraisals, staff development, training, etc. Providing input on performance and compensation recommendations for compliance professional and utilities that provide related services on a matrix basis.
- Providing oversight and guidance over the assessment of complex issues and structures potential solutions and drives effective resolution with other senior stakeholders. Providing ongoing advice to the businesses regarding new business initiatives, new products, business acquisitions, and client-related matters with respect to applicability of policies, resolution of potential red flags or other client/transaction
- related compliance escalations.
- Ensuring ICRM’s compliance risk governance framework meets global regulatory requirements and is commensurate with the size, complexity, and risk profile of Citi.
- Managing the identification and assessment of Citi’s key compliance risks. Ensuring compliance risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite statement and all policies and processes established within the risk governance framework.
- Directing the development and establishment of firm-wide compliance risk management policies and procedures to mitigate risks. Overseeing compliance risk monitoring and measurement through a robust control framework and ensuring that reviews are conducted consistently across each entity on a regular basis to confirm that controls identified are operating effectively.
- Establishing professional relationships with relevant regulatory bodies and represents Citi on critical regulatory matters as required. Serving as liaison with regulatory examiners, Internal Audit, and external auditors on critical compliance issues and overseeing the implementation of related remediation.
- Additional duties as assigned**Qualifications**:

- Self-motivated and detail oriented
- Advanced presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
- Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques, structure potential solutions, and drive to resolution with senior stakeholders
- Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses
- Experience with and previous exposure to internal or external control functions and regulators
- Experience managing diverse teams, and comfort navigating complex, highly-matrixed organizations
- Comfortable acting as an agent for positive change with agility and flexibility
- Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.
Executive presence and a reputation for building strong relationships with stakeholders and leading teams, both direct reports and in peer/influence models
- Subject matter expertise in area of focus
**Education**:

- Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience managing a diverse staff; Advanced degree a plus
- **Job Family Group**:
Compliance and Control
- **Job Family**:
Surveillance
- **Time Type**:
Full timeCiti is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protect