L&d Assistant
5 days ago
Comex 2000 is currently seeking an enthusiastic and committed L&D Assistant to join our L&D team in Enfield.
**_
What are we looking for?_**
Are you a committed, hard-working and eager to learn individual? Then come join the Comex 2000 family
We are looking for L&D Assistant will work closely with the Training Manager and colleagues in the L&D team to provide a professional and supportive role in delivering progressive L&D practices to support the business needs. You will work closely with your colleagues in the L&D to help deliver a first-class hands-on service to support all our employees. They will also foster strong and personable working relationships with the management teams, employees, internal and external customers where necessary.
**_
What will you be doing?_**
As a L&D Assistant, your core responsibilities will be
- Act as a 1st point of contact and respond to all L&D queries in a professional and timely manner.
- Providing an excellent customer service by acting as a point of contact for L&D queries from internal customers through all forms of communication
- To provide general administrative support to the training manager and the L&D team
- Providing an efficient L&D service via L&D Portal for course administration including the planning and co-ordination of all courses through to administration to delegates, (including, registrations, course instructions, pre-learning material) and dealing with alterations, cancellations etc
- Liaise with line managers to ensure L&D events are published and communicated to maximise take up and minimise additional charges for cancellations/changes.
- Sourcing training and development suppliers where requested, maintain records of any agreements and terms for future reviews.
- Generate reports and MI data periodically to produce analytical data for directorates and department.
- Assist with periodic and ad hoc projects e.g., apprentices and inductions.
- Escalate queries and concerns with suppliers for immediate attention and resolution.
- Help select appropriate learning/training materials and programmes to provide effective and innovative solutions.
- Support the L&D with inductions and planning of all training.
- You will be required to travel to various Comex 2000 sites.
- Responsible for own health and safety and adhering to company policy and procedures.
- Responsible for ongoing personal development to assist the business.
- Maintaining up-to-date L&D records on internal L&D Portal for all employees and ensure data integrity and controls are used.
- Provide relevant reports and MI data on L&D within the company for presentation to Managers and the Executive Management Team
- To track the L&D budget and liaise with Executive management team to track purchase order numbers.
- Any other duties commensurate with the accountabilities of the post.
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