Boutique Manager- Luxury Chocolate Brand

4 days ago

London, United Kingdom Hilltop Careers Full time

_**We are currently looking for an Experienced Manager who has previously worked with Premium / Luxury Brands,**_
- _Are you passionate about luxury retail?_
- _Do you want to manage a team in prestigious locations in Central London: iconic department stores/ standalone boutiques?_

Our client is a luxury chocolatier with a fantastic presence in Europe and Asia. In the UK, the brand is emerging as a potential leader in its field.

We are on the lookout for an exceptional Boutique Manager, someone who is driven by very high customer service values whilst meeting company targets and increasing profit for the business. A true people manager who can lead and inspire the team.

**Benefits**:

- Competitive annual salary, up to £33,000 p.a.+ annual bonus
- 28 days holiday ( weekends and bank holiday worked)

**Day to Day Responsibilities**:

- The business owes its success in part to its premium customer service and as an Boutique Manager, your role will be to drive an optimal customer experience and manage the day-to-day running of the boutique, whilst achieving sales targets and inspiring and motivating your team
- In this role you will provide essential support to the Country Manager in meeting sales and team targets, delivering on KPI’s, motivating the team and handling the operational day to day aspects of the boutique.

**Requirements**:

- A proven Boutique Manager in a **premium / luxury brand** environment.
- A front runner in all things customer service driven and able to use their initiative and demonstrate confidence and common sense at all times.
- An excellent listener and communicator and genuine people person.
- A problem solver, calm and patient and tolerant.
- A motivator, a leader and a mentor.

It is **ESSENTIAL** that you can bring experience from a **LUXURY** environment to this role, perhaps in Retail or in Hospitality.

**Job Types**: Full-time, Permanent

**Salary**: Up to £33,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- London, SW1X 7XL: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: NH- BM

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