Office Support Lead

**Description**:
**Key responsibilities**:
**Office Management & Admin Support**:

- Manage office administrative functions, including deliveries and mail distribution, office supply inventory, and vendor management in our serviced office facilities
- Ensure a clean, organised, safe and well-stocked office environment.
- Coordinate with IT and the People Team for onboarding/offboarding of new starters/leavers in relation to their access badges and workstation setup, including onboarding inductions.
- Support with effective management of the office budgets and monitor expenses related to office supplies and services.
- Responsible for booking Company Travel requests through a ticketing system and track and submit the monthly expenses via the company platform.
- To help with the set-up of team days, and board meetings. This could include room bookings, room set up, ordering of catering and being on hand on the day for support.
- Developing and implementing admin systems and procedures to drive process improvements.
- Coordinate space planning and office relocations as needed.

**Facilities Management**:

- Co-ordinating the onsite maintenance plans and liaising with the Facilities Lead, to support the servicing of lighting, PAT testing etc.
- To serve as the primary contact for building management and vendors (e.g., cleaning contractors, janitorial, security, HVAC ) and proactively managing any issues related to housekeeping.
- Maintain relationships with external service providers to ensure quality and cost efficiency across all Office Hub Sites.
- In conjunction with the Risk and Assurance Team, ensure compliance with Health and Safety regulations, including fire drills and safety inspections and DSE assessments for your site.
- Maintain records of office expenses, vendor contracts, and facility maintenance logs.

**Team Support**:

- Being part of the People Experience Team to create a great working environment and a safe and secure place to work.
- Support the onboarding process of new starters throughout Pulsant, including new starter inductions
- Support with volunteering and charity events and initiatives
- Act as a liaison between People Leaders and our People regarding office-related issues.
- Support the planning and manage internal local events, meetings, and team activities.
- Support visitor management and reception services when required
- Ad hoc projects as required.

**What / who we're looking for**:

- Previous office administration experience
- Facilities management experience would be a plus but not essential
- Proficiency in Microsoft suite
- Excellent communication and interpersonal abilities and a warm, friendly demeanour
- Flexible 'can do' attitude, inquisitive and eager to learn
- Strong organisational and multitasking skills.

**Pulsant offers**:

- **A supportive work environment** with a focus on career growth, development, work life balance and well-being.
- **A friendly, family-like atmosphere** where almost half of the team have been with Pulsant for 5+ years.
- **Benefits** include 5% pension, private healthcare, cycle to work scheme, free breakfast and snacks, Udemy licence and more.

**To hear more about working at Pulsant check out**:
**About Pulsant**:
Pulsant is a leading UK digital infrastructure provider, offering innovative edge infrastructure solutions through our PlatformEdge. With 14 strategically located data centres and a dedicated team of over 300 professionals (with an average tenure of 7 years), we support 1000+ clients services across the UK with cloud, connectivity, and compute services.

**Equal opportunity employer statement**: