Sales Assistant

6 days ago

Gateshead, United Kingdom Penny Petroleum Full time

**About us**

The last 5 years have seen Penny Petroleum more than double in size and as a company we now have more than 500 employees and work with a range of premium partners including all major fuel brands, Booker and Spar. As the fifth largest independent petrol forecourt operator in the country our size gives us a strong bargaining position, which we use on behalf of our customers.

Our company ethos is based around the 5 ‘P’s of Partnerships, Passion, Positivism, Pride and Perseverance. These attributes are instilled in our everyday working lives and provide a platform designed to take us to the next level. Our aim is to be a great place to shop, a great place to work and to remain a great partner to do business with. We also realise that we are never the finished article so, as we grow, we evolve as we acquire new sites, develop the existing ones and explore new partnerships. We’re also continually looking at new ways to improve our customer experience so if you are a person, or a business that shares this passion get in touch today.

**Job Purpose**:To be responsible for providing good customer service by being proficient at the Checkout and dealing with all customer requests as effectively as possible.

**Role**:Part-time Sales Assistant

**Reports to**: Site Manager (Assistant Manager / Supervisor in absence of Site Manager)

**Location**: Durham Road, Gateshead, NE9 7TD

**Working Hours**: Rota involves a mixture of days, evenings and weekends

**Salary**: £9.50 per hour - going up to £10.00 per hour in April

**Key Accountabilities**

**CUSTOMER SERVICE SALES**
Provide polite and efficient customer service at all times

**SALES**
Be proficient in all sales activities e.g. operation of till, lottery and Pay Point terminals, Post Office Local counter, handling credit / debit card sales etc.

Be accountable for own till result

Demonstrate a good knowledge of current sales promotions

**STOCK**
Carry out stock rotation, date checks and replenishment in accordance with Company procedure and instructions from management

Participate in weekly and / or quarterly stock takes

**SECURITY**
Adhere to all Company security procedures

**COMMUNICATION**
Inform a member of management of any problems, customer queries etc. which require attention

**STORE MAINTENANCE / HYGIENE**
Maintain good standards of housekeeping within the store

Carry out routine cleaning in accordance with instructions from management

**CONDUCT / APPEARANCE**
Wear Company uniform in order to maintain a smart appearance

**TRAINING**
Undertake training courses or on the job training as and when required by the Company

**HEALTH & SAFETY**
Adhere to all Health & Safety procedures and regulations

**LEGAL REQUIREMENTS**
Adhere to all legal requirements regarding the sale of age restricted products, petroleum, Post Office products etc.

Please note that the list of duties included in this job description is not exhaustive, duties may alter in nature occasionally and from time to time you may be asked to carry out other reasonable duties.

**Job Types**: Part-time, Permanent
Part-time hours: 16 - 24 per week

**Salary**: From £9.50 per hour

**Benefits**:

- Employee discount
- Sick pay
Schedule:

- Monday to Friday
- Overtime
- Weekend availability
**Experience**:

- customer service: 1 year (preferred)
Reference ID: PT SA Rapid

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