Sales Consultant

Role Overview:
**In a Nutshell**:
We have a great opportunity for a Sales Consultant to join our team within Vistry East Yorkshire, at our site in Harrogate, North Yorkshire. As our Sales Consultant you will be responsible for carrying out all aspects of the day to day running of the sales hub in accordance with the customer journey, take ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub and delivering successful continual sales at all sites within the designated area of the sales hub.

**Let’s cut to the chase, what’s in it for you**
- Competitive basic salary and annual bonus
- Mileage Allowance
- Agile working possible (dependent on role)
- Up to 33 days annual leave plus bank holidays
- Private Healthcare
- Enhanced maternity, paternity and adoption leave
- Competitive contributory pension scheme
- Life assurance - 4 x your annual salary
- Share incentive schemes
- Employee rewards portal with many more benefits

**In return, what we would like from you**
- Behave in line with our company values - Integrity, Caring and Quality
- Experience working in a customer facing role delivering under pressure.
- Experience in generating leads and sales through telephone-based business development.
- Proven experience within Sales in the New Homes industry
- Proven track record of achieving and exceeding sales targets
- Excellent IT skills with demonstrable knowledge of Microsoft Office tools
- Comfortable using multi-channel forms of communication
- Ability to handle complaints and difficult situations
- Strong negotiation and sales skills
- Excellent administration and organisational skills
- An interest in property and the housing market
- Good planning and organisational skills
- The ability to work under pressure and meet sales targets.
- Willing to travel to all sales sites, including regional offices
- Full driving licence and access to a suitable vehicle.

**More about the Sales Consultant role...**
- Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.
- Manage and implement new innovation in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.
- Have a detailed knowledge of all Bovis Homes and Linden Homes sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new home
- Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.
- Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.
- Deal with all customers in a polite, friendly, and efficient manner.
- Ensure that customers are kept fully and regularly informed of the progress of their purchase.
- Respond to all cancellations making every effort to ‘save’ and if necessary, re negotiate the reservation and at all times identify the reason for cancellation and offer any suitable alternatives within other Bovis, Linden or Countryside Homes sites
- Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.

**Finally, let’s tell you a bit more about us**

We’re Vistry Group, the UK’s leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they’re needed most.

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