Catering Assistant

2 weeks ago

Otley, United Kingdom Pennine Garden Centre Full time

**Do you enjoy interacting with customers? Do you thrive in a fast-paced environment? Do you love to help others and work as part of a team? Then we are looking for you**

**Location**: Otley Garden Centre

**Hours**: 31.5 hours, Monday - Friday

**Shift pattern**:
Monday, Tuesday & Wednesdays: 9am-4.30pm (3 x 7.5 hours)

Thursday & Fridays: 12-4.30pm (2 x 4.5 hours)

Your goal will be to provide a warm welcome to all our Blooms restaurant visitors and do everything you can to make their trip a memorable one. You will be responsible for ensuring customers are served quickly and accurately, operating the tills, ensuring the restaurant area is impeccably clean and supporting the team with whatever is needed to help create a great working environment.

This is a very demanding role so you must be comfortable working fast and being on your feet a lot of the time.

**(If the link doesn’t work directly from this advert, please copy & paste it into your web browser)**

**Key Responsibilities**:
As a Catering Assistant your role includes but is not limited to these duties:

- Welcoming and seating customers
- Taking customer orders
- Assist with menu and beverage recommendations
- Preparing and serving beverage and food orders
- Setting tables
- Cash handling
- Handle customer complaints and resolve issues in a timely manner
- Cleaning tables and removing used cutlery
- Communicating effectively with the kitchen and staff members
- Reporting to shifts on time in impeccable uniform.

**Skills Knowledge and Expertise**:
Ideally, we are looking for someone who:

- Has previous experience working in a catering environment - (preferable but not mandatory).
- Friendly and sociable.
- Good attention to detail.
- Willingness to learn new skills.
- Is flexible to work additional shifts and weekends if required.
- Ability to work in a fast-paced environment.
- Knowledge of restaurant procedures.

**Benefits**:

- A GREAT, fun, friendly working environment
- Up to 33%* staff discount in store (*Discount varies across the store, including concessions)
- Monthly TEAM engagement events
- Free on-site car parking
- Pension contributions
- GREAT Values and behaviours
- Recognition scheme
- Opportunity for development

**Job Types**: Part-time, Permanent

Pay: £10.00-£12.21 per hour

Expected hours: 31.5 per week

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount

Application question(s):

- What are your preferred working hours? (Available days, hours and notice period)

Licence/Certification:

- Right to work in the UK (required)

Work Location: In person

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