Cloud Infrastructure Engineer

We have an opportunity for an Infrastructure Engineer to join our Defence Team who are currently supporting our Aerospace customer who are going through an exciting change, deploying a on prem Cloud solution. The team is made up of 4 Senior infrastructureleads and 4 operators who act as the first and second line of support.
The team, support, maintain and develop the clients cloud system, along with technical implementation and second / third line support to optimise performance.
This is a full time position however the team are flexible in work patterns. You will be required to work from our customers Data Centre in Newport.
**What you’ll be doing**:

- Accept, diagnose, resolve or re-assign 2nd and 3rd line tickets.
- Create procedures and undertake knowledge transfer for Cloud Operators (1st Line) allow for 1st Line resolution of tickets wherever possible.
- Collaborate with tour clients in order to suggest improvements to the Cloud platform.
- Deployment of code provided by the Customer’s Development Team.
- Administration and management using System Center Virtual Machine Manager.

**What you’ll bring**:

- Experience of Virtualisation / Windows Server / Linux.
- Good solid understanding and experience of associated infrastructure engineering tools, techniques, methods.
- Demonstrable experience of working as an Infrastructure Engineer on small or medium sized software engineering projects.
- Infrastructure skills covering administration, fault finding/diagnosis and fix.
- Documentation Skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk.
- Extensive work experience in infrastructure Management and/or Cloud.
- Experience of deploying and handling of OpenShift environment.
- Configuring and operating a Cluster.

**It would be great if you had**:

- Experience in Citrix NetScaler’s and VDI environments.
- Experience of handling and running Azure Stack.
- Use of PRTG Network Monitoring tool.
- Experience in mentoring and developing junior colleagues.
- CI/CD knowledge.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you
**Employment Type**:Full-time Permanent
**Location**: Newport
**Security Clearance Level**: SC
**Internal Recruiter**:Theo
**Salary**: £35,000 to £40,000 doe

**Benefits**:25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund
If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you
**Loved reading about this job and want to know more about our company?**
Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privilegedenvironment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work forthe customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety
- and security-critical markets.
Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, alongwith supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies.