Parks and Grounds Supervisor

Job Introduction
**From 1 December 2025,**our refreshed Pay and Reward package comes into effect, bringing a new approach to how we recognise and reward roles across the Council. This means the salary for this role will be changing. The pay range for this role will be £33,699 to £39,152 (pro rata for part time colleagues) from 1 December 2025.

**You can also find out more about the new terms and conditions that we are introducing on our careers site on,**'More than just a job' brochure ]

An opportunity has arisen for a Parks and Grounds Supervisor (Housing) within Environmental Services.

You will be taking responsibility for the daily operational management of up to 8 teams carrying out all aspects of planned and un-planned grounds maintenance across all BCP Homes housing stock including Sheltered, General Needs, HMO’s and other housing assets.

Being the first point of contact for all Housing Grounds Maintenance related enquiries you will be an excellent communicator at all levels including Elected Members and stakeholders and will represent the service at management meetings.

**Key Duties**:

- Supervise and monitor the workflow of the operational team to ensure work is delivered to defined service standards and processes are properly implemented.
- Plan, allocate, and coordinate operational activities to manage workflow and resources efficiently demonstrating flexibility to changing demands.
- Resolve operational issues, make evidence-based decisions, and provide technical guidance and support to the team.
- Support recruitment, training, inductions, and performance management activities for the team, challenging unhelpful behaviour.
- Contribute to service planning and development by quantifying and scoping potential works, including collating costs and tender information.
- Maintain accurate records and prepare reports relating to service activity, performance, and issues.
- Represent the service unit at meetings with internal and external stakeholders to maintain effective working relationships.
- Manage customer contact using relevant systems, interpret customer information, ensuring responses are accurate and timely.
- Update asset records and work schedules using the appropriate IT systems.
- Deputise for the Operations (Parks) Team Managers.
- Undertake investigations into employment matters, collating evidence, conducting interviews, and preparing and presenting information at hearings.
- Undertake compliance and welfare checks.

Having experience in working in a similar environment and supervising a large team within the sector you will have experience of using computerised administration systems based on Microsoft packages with sound knowledge of database input.

Having a positive approach, you will be able to adapt, prioritise and work under pressure to ensure SLA’s are exceeded.

**About BCP Council**

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

**Our Benefits**

**_ A Place to Thrive - Join BCP Council_**

At BCP Council, we’re not just building a workforce—** we’re transforming how we recognise and reward our people.**

**From 1 December 2025**, we’re proud to introduce a new Pay and Reward package, shaped through close collaboration with our trade union partners. This marks a significant step forward in how we recognise and reward our colleagues, reflecting our commitment to creating a modern, inclusive, and supportive workplace.

Our enhanced offer includes fair and transparent pay, modernised terms and conditions, and a comprehensive benefits package designed to attract and retain talented individuals. Whether it’s flexible working, wellbeing support, or opportunities for career progression, our new approach puts people first
- we’re excited to welcome new colleagues into a Council that’s evolving to meet the needs of both our workforce and our communities.

Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page)

**_Be the difference - Join an organisation that values you_**

More About us | Working for BCP