Sales Support Executive

1 day ago

Stamford Bridge, United Kingdom Robertson Sumner Ltd Full time

**Our Client**

Our client provides technology focused solutions to businesses right across the UK. From hardware, software and managed services. As a result of continued growth they are looking to add a key person into their sales support team.

**The Role**
- You will be enrolled into their in-depth training programme including induction into the company, the industry they operate in and the products and services they sell
- You will be responsible for quote management and administration for a portfolio of key customers; working in conjunction with the Sales team to ensure all quotes are effectively raised and orders placed
- Handling any queries relating to the fulfilment of customer orders
- Delivering against pre-defined customer service level agreements
- Responsibility for customer backlog reports; lead times; delivery performance; sales order creation; customer information provision; customer service, relationship building; reporting
- Identifying process improvements that improve business efficiency and profitability

**Your Background**

We are looking for someone with ideally 2 years’ experience within an Account Management focused role or Sales Support role with another technology-based business.
- Well-presented and confident
- Possesses strong communication skills
- A good understanding of the channel and our market is essential
- Proven track record of working as part of a team in a fast-paced sales environment action oriented and full of energy for the things you see as challenging
- Not fearful of acting with a minimum of planning
- Dedicated to meeting the expectations and requirements of internal and external customers
- Gets first-hand customer information and uses it for improvements in products and services
- Establishes and maintains effective relationships with customers and gains their trust and respect
- Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation
- Provides individuals with information so that they can make accurate decision

**_Robertson Sumner are the UK’s leading technology focused recruitment businesses and work with technology vendors, distributors, resellers, managed service providers and system integrators._**

**_So if this role is not exactly what you are looking for please visit our website or search for us on LinkedIn for more options._

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