Anti-social Behaviour Officer

**The role**

**This hybrid role is based at one of our Sussex offices (to be agreed with ASB Manager) at least 2 days a week.**

Are you passionate about making communities safer and supporting those affected by anti-social behaviour? Southern Housing is seeking a dedicated Anti-Social Behaviour Officer to join our Anti-Social Behaviour team in Hastings.

Reporting to the ASB Manager, you will play a key role in delivering an excellent service to residents affected by anti-social behaviour. In this pivotal role, you’ll be at the forefront of addressing incidents of anti-social behaviour.

As a ASB Officer you will be assessing situations of anti-social behaviour by managing a varied caseload and looking at the facts of each Case. This may include taking legal action and finding remedies where needed to protect and support residents.

If you have thorough experience in Anti-Social Behaviour case management within social housing and excellent communication skills, this is your opportunity to make a real difference

**Responsibilities include**:

- Completing risk assessments and dynamically assess situations to tackle ASB and support complainants.
- Investigating reports of nuisance, harassment, and anti-social behaviour (and occasionally domestic abuse), and determine appropriate actions.
- Deciding on additional measures for evidence gathering, such as sound recording and CCTV.
- Maintaining high standards of case management and support teams through supervision.
- Keeping meticulous records of all actions, discussions, and decisions.

**What you’ll need**
- Knowledge of legislation relating to tenancy enforcement, ASB and domestic abuse.
- Thorough experience of ASB case management in a social housing environment.
- Excellent communication skills, with the ability to communicate clearly, accurately, and effectively using various communication channels.
- Working as part of a team to deliver excellent service in an environment of challenging demand.
- Professional curiosity to identify residents with support needs.
- Able to manage their own resilience in a challenging operating environment.

**within this role you will cover the following patch area Worthing, Brighton & Hove, Crawley, Eastbourne and Bognor.**

**In your supporting statement, it is important that you address how you meet each of the above**six criteria** providing real examples.**

**Closing Date: Sunday 21st September 2025 at 23:59**

**About us**

At Southern Housing, our residents are at the **heart** of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own**We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

**What's in it for you**

**Pension**

**Life**
**assurance**

**Healthcare cash plan**

**Eyecare & dental**

**Birthday**
**leave**

**Retailers discounts**

**Cycle**
**to work**

**Buy & sell**
**annual leave**

**Season ticket loan**

**In-house academy & career development**

**Flexible working**

**Inclusion & Diversity**

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual.

We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.