Beneifts Administrator

**Benefits Administrator**
**Location**: CW9 6DG - Northwich, Courtyard Hall Lane.
**Hours**: Monday to Friday (37 hours) - 9-5
**Pay**: £11.50
**Contract Length**: 3 months probation then minimum a year
The purpose of the job role is to process and maintain all databases relating to membership and client administration.
To continually update and maintain accurate up to date information for all medical scheme members, whilst adhering to private and confidentiality laws and procedures.
To deal with all client queries in a timely manner and update the system with any notes and changes when requested from the client or colleagues.
**Tasks**:

- Complete membership changes
- Add new members to the system.
- Maintain accurate membership information.
- Liaise with insurers about policies.
- Liaise with clients about memberships.
- To liaise with Sales Support/Client Support Co-ordinators providing information that would affect the renewal process.
- Oversee and update client renewals.
- Respond to all queries from clients and insurers
- Complete membership changes on insurer portals
- Complete membership reports as and when requested or needed.
- To ensure that all customer complaints are reported to Administration Manager and to co-operate where required in resolving complaints.

**What skills are we looking for?**:

- Microsoft Office.
- Microsoft Dynamics.
- Insurance knowledge would be an advantage.
- Effective communications skills (you will be liaising with insurers and other areas of the business).
- Accuracy and numeracy skills.
- Ability to plan and organise own workload.
- Ability to work to deadlines with minimum supervision.
- Enthusiastic team member.
**If this sounds like something you would be interested in and have the experience for, then APPLY NOW'**

Tate is acting as an Employment Business in relation to this vacancy.