Current jobs related to Compliance Officer - Grasmere - Langdale Hotel and Spa

Job Advert

**Job Title: Compliance Officer**

**Reporting to: Managing Director**

**Member of: Senior Management Team**

**C**ompany** **overview**:
Set in the heart of the English Lake District and surrounded by breath-taking scenery the Langdale Estate offers a choice of luxury hotel, self-catering and timeshare accommodation, spa experiences and therapies, restaurant, and bar.

At Langdale we pride ourselves on giving our guests an exceptional service and so we want people who want to make a difference, who care about creating a guest experience that is unique and memorable.

**Purpose, vision & values**:

- Timeshare owners should be at the centre of everything that we do.
- Our people are important, and we should aim to do our very best by them at all times.
- It is incumbent upon us all to ensure that the business is sustainable so that it can deliver the owners needs and ensure that our people prosper.
- The natural environment and our communities are central to our thinking at all times.

**Main Purpose of the Role: To develop, implement, manage and continually improve compliance systems and ensure all safety disciplines operate to or above legal standards.**

**Key Responsibilities**:

- With the MD’s approval to develop and oversee compliance strategy and policies
- Lead internal audits and risk assessments
- Manage compliance systems and training
- Act as main contact for authorities
- Lead investigations and close corrective actions
- Report KPIs and compliance metrics to MD

**Key skills and attributes**:

- 5-8 years compliance experience in hospitality, resort or multi-site setting, proven record in driving improvement
- NEBOSH Diploma (or working towards)
- Level 4 Food Safety
- Fire Risk Assessment qualification is required (IFE/FPA etc.)
- Member of IOSH (TechIOSH or GradIOSH)

**Health & Safety**:
We accept the aims and provisions of the Health & Safety at Work Act 1974, the regulations made under this act and subsequent to it. Every effort is made to provide safe and hygienic working conditions and to prevent fire and other damage.

Equally, all members of staff have legal obligations to:

- Take reasonable care for the health and safety of themselves, colleagues, and customers.
- Cooperate with the Management in maintaining high standards.
- Report hazards, accidents and near misses.
- Adhere to all safety rules and regulations and not misuse anything provided in the interest of health, safety, and welfare.

The Company will provide training and written instruction on the use of dangerous equipment and make arrangements for the proper maintenance of property and equipment.

**What We Offer**

- **Be our guest** with a yearly complimentary stay in our Langdale hotel, B&B rate for one night.
- **Get fit for free** with complimentary access to our Fitness and Leisure Facilities.
- **Get fed for free** with meals available in our staff canteen.
- **Get recognised** with a chance to win cash prizes through Guest Nominations and for colleagues voting you a Langdale Superstar.
- **Get a bonus** of up to £300.00 with out Refer a Friend scheme.
- **Get support** with access to our confidential and impartial Employee Assistance Program (EAP) supported by our team of trained Mental Health First Aiders.
- **Get it for less** with staff discounts in Wainwrights Inn, Brimstone Spa, Brimstone Hotel and Stove Restaurant alongside external discounts such as Kendal Physio, Windermere cruises and B&Q trade.
- **Get security** after 6 months of service, you will gain enhanced Sick Pay and Life cover up to twice your salary.