Lettings Assistant

2 weeks ago

Broadstairs, United Kingdom Henderson Setterfield Full time

Due to expansion, Henderson Setterfield, a successful independent boutique Letting, Sales and Property Management Agency, is looking for an exceptional and ambitious Assistant to join their busy Lettings team at their office in Broadstairs.

**Responsibilities**:
Although not an exhaustive list, the role would encompass the following duties:
Answering incoming phone calls and directing them to the correct Team Member

Taking messages from Vendors, Landlords and Tenants.

Carrying out viewings in conjunction with other members of the team.

Collating feedback for the Landlord from the viewings

Taking holding deposits from successful tenants Informing potential tenants that they have been unsuccessful in securing a property

Taking rent payments, both over the phone and in person

Maintaining and updating the filing system

Welcoming Clients

Scanning and Archiving Documentation

Database work

Updating the website and, in conjunction with the Director of Lettings posting social media posts

Arranging for Let boards to be delivered and collected from properties

Maintaining a safe and tidy working environment

Any other tasks required by the Director of Lettings
- Knowledge of IT systems such as Microsoft Word, Excel, Outlook and the Internet
- Strong communication and interpersonal skills
- Trustworthy and genuine persona
- Able to work in a fast paced and stressful environment
- Excellent communicator, verbally, written and face to face, with a smart, cheerful and professional appearance

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: £10.42 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Broadstairs: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Office Administration: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location

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