Administrator Larkhill

5 days ago

Salisbury, United Kingdom Serco Plc Full time

Who we are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

**Contract Type**: Full Time, Permanent
**Location**: Larkhill, Wiltshire, SP4 8NR
**Working Hours**: 37.5 hours per week, Monday to Friday (8:30AM - 5:00PM)

As an Administrator at our site in Larkhill, you will support the site teams in the administration management and execution of all work relating to the delivery of the Core Services element of the Accommodation Contract.

You will be required to manage relationships across all levels of the contract, including the operations team, support functions, the DIO and any other local customer representatives and direct operatives.

**Key Responsibilities**:
Communicating with military families with gaining access to properties after access denied twice for planned or reactive maintenance
Assist in formal meetings, including booking suitable facilities, recording attendance, and producing action logs.
Maintain the office filing system (both electronic and hard copy files) in accordance with VIVO policy.
Support administrative functions related to Quality Assurance, Health & Safety, Security & Fraud, and Sustainability processes.
Work in compliance with VIVO processes and share effective ways of working within the VIVO contract.
Be cost-conscious and report any potential waste or savings to management.
Demonstrate a sound understanding of administrative processes and maintain focus to deliver results.

**What you’ll need**:
Experience in an administration role
Phone confidence
Developed IT skills (e.g., Excel, Word).
Accredited training qualification in MS Office packages (desirable).

It is desirable that you have experience of operating within an MOD environment and have familiarity with geography and establishments within area of responsibility

You must be able to pass BPSS Clearance to be considered for this role.

What we offer

Up to 6% contributory pension scheme
25 Days annual leave
Volunteer leave
Established reward and recognition scheme
One paid professional subscription
Life Assurance Policy
Employee discount and reward schemes
Interesting, varied, and enjoyable work
A company that recognises your contribution
Training opportunities and qualifications within a supportive environment to ensure career progression

VIVO Defence Services

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