Customer Service Representative
1 week ago
**Responsibilities**:
- Answer customer queries by telephone.
- Answer customer queries in person.
- Answer issued bank drafts and vouchers.
- Manage the customer database for the call centre.
- Handle customer complaints and refund requests.
- Handle requests for new accounts and bank statements.
- Assist with the maintenance of computerised files and systems.
**Job Types**: Full-time, Part-time
Part-time hours: 20-40 per week
**Benefits**:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexible schedule
- Flexitime
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