Configuration Analyst

2 weeks ago


Birmingham, United Kingdom The Curve Group Full time

**Configuration Analyst** Our client, a dynamic and innovative regional challenger bank based in Birmingham are looking for a Configuration Analyst to join their growing team (this is a hybrid role) Working with senior stakeholders across the business, you will be responsible for formulating, developing, and implementing business processes. **Key responsibilities**: - Requirements gathering - Supporting the Operations team by resolving issues allocated as part of the Service Management Process - Creating new reports requested as part of the development process - Creating user stories that describe the user experience as part of the development process - Updating the configuration of any product to enable new functionality both in TEST and LIVE - Testing new software development changes before delivery to the formal test stage - Attending daily stand ups and any other meetings that formal part of the service management and development process **Skills/Experience**: - CRM - Strong written and verbal communication skills - Professional Configuration and/or Testing background - Able to work to deadlines This role requires a flexible and hands on approach, the organisation is growing and as such the ability to "get stuck in" will be key.



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