Outbound Sales Agent

5 days ago

Sunderland, United Kingdom Kura Full time

**Salary**: **Want to work for an accredited Real Living Wage employer earning a base salary of £**23,400.00** per year?** **Sales Agent - Utilities** **Location: Sunderland - 3 Months in office and then WFH** **Hours: Monday to Friday 9am-6pm** **37.5 Hours per week.** **Bonus opportunity to earn an additional £250 a month, but this is uncapped so if you’re great at delivering more is available** Who we are: Kura provides award-winning outsourced contact centre solutions across UK and South Africa. It's software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to over 50 clients across many industry verticals. About Us: We are in business because we want to help people to develop and to reach their full potential. We are building a culture that shifts the mind-set from focusing on “things and stuff” to “people and behaviour”. We call this process “Crossing the Bridge”. Our Vision is to be “Unrivalled in Developing People." Role Details: As an Energy Sales advisors you will be providing outbound calls to existing customers and will **showcase** the newest tariffs available from the client. You will **build a rapport** with the customer and use probing questions to find the best product fit for the customer’s needs. To finish you will close the deal using your **excellent selling techniques**. You will be responsible for: - Engaging warm leads through inbound and outbound calls. - Building rapport with customers, understanding their needs and providing tailored solutions. - Meeting and exceeding sales targets and upselling additional products. - Maintaining accurate and detailed records of customer interactions in our CRM system. **Benefits**: - As well as a clear structure for your personal and professional development we also provide a comprehensive package of benefits which include a loyalty award scheme, an employee assistance program, enhanced maternal and paternity pay, and more. **Requirements**: We are looking for new talent to fill our Sales Advisor roles on permanent, full-time contracts based at our office in Sunderland. You will need to be: - Ambitious and driven, with passion for your work and commitments. - An excellent communicator with great objection handling and negotiation skills. - Love understanding customer needs and tailoring solutions to delight them. - Determined to meet or exceed your performance targets. Next steps: - Please give the team a phone call on 0141 272 1112, they are excited to discuss the role further. - Text or Whatsapp 07855160307

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