German Customer Service Administrator

3 days ago

Sheffield, United Kingdom Puckator Full time

We are Puckator, an international gift wholesaler providing best value products within the UK and throughout Europe. We focus on quality and delivering our customers' expectations as a leading importer, designer and trade supplier of wholesale giftware, novelties, toys, figurines, home ware, jewellery, aromatherapy, collectables, souvenirs and much, much more. In addition to our office and showroom in UK, we have offices and showrooms in the Poland, Spain, Italy and China.

We are looking for an outgoing German speaking Customer Service Administrator to join our friendly team based on a fixed term contract to cover maternity leave.

**Responsibilities**
- Order Processing - Payment and refund processing, credit notes, invoicing and general account admin.
- General Office Admin - Including posting payments, invoicing and credit notes;
- Website Admin - Keeping the website up to date with products (translations from English) and updates.
- Marketing - Sending newsletters and SEO

**Requirements**:

- Fluent in English and German, written and spoken - essential to the role;
- Outstanding customer service skills;
- Confident, outgoing personally;
- Self-motivated;
- Strong organisational and administration skills;
- Attention to detail;
- Computer literate;
- Able to work on own initiative but also as part of team.

**Hours of work**

Part time, 20 hours a week, Monday to Friday

**The offer**
- 12 month fixed term contract;
- 30 days holiday including bank holidays per year, pro rata for part time;
- Workplace Pension Scheme available after qualifying period;
- Other staff benefits include discounted Gym Membership and activities, Employee Assistance Program, and discounted Dental Plans and Health Assessments;
- Modern kitchen facilities with fruit and hot drinks provided.

**Location**

Our Sheffield office in to the iconic Park Hill development (S2 5QD) and is a few minutes' walk from the Sheffield train station.

**Job Types**: Part-time, Temporary
Contract length: 12 months

Pay: £13,000.00-£15,000.00 per year

Expected hours: 20 per week

**Benefits**:

- Casual dress

Schedule:

- Monday to Friday

**Language**:

- German (required)

Work Location: In person

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