Portuguese Speaker Experienced Credit Hire Claim
5 days ago
We are a personal injury claims management company looking for an experienced Portuguese speaker credit hire claim handler to deal with the initial stages of road traffic accidents and other personal injury claims, along with providing full administrativesupport.
As a claims advisor, you will be managing the new/existing clients' claims whilst completing the following:
- Assessing liability and quantum
- Setting up files on the case management system (Proclaim)
- Instructing credit hire companies where necessary
- Monitoring credit hire claims
- Liaising with panel solicitors/file handlers
- Liaising with other parties involved (repairers, hire companies, police, witnesses, etc.)
- Providing updates and explaining legal documents where necessary
- Contacting client for outstanding information and documentation
- Office administration (photocopying, scanning, incoming and outgoing posts etc.)
**Skills needed**
- Worked in a similar role in a credit hire claim company, personal injury claims company or a solicitor practice
- Experience in dealing with clients, third-party insurers, repairers, solicitors, engineers, credit hire companies
- knowledge in credit hire and personal injury claims is essential
- Knowledge of Microsoft Word, Outlook and the Internet, computer literate with strong typing skills
- Excellent communication skills and the ability to deal with clients in a friendly, professional manner over the telephone and in person
**Other information**:
Stratford: Work from Office only
Permanent full time
£25,000 - £32,000
Start Date: ASAP
Hours: Monday to Thursday 9 am to 5.30 pm, Friday 9 am to 5:00 pm
Transport: 5 minutes walking distance from Stratford Tube station
No agencies please
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