Invoicing Controller

Liberty Wines is a friendly, dynamic company that offers excellent opportunities for training

and development within a great working environment. Accredited by Investors in People,

our staff is one of the key pillars of our business and their ability to thrive and progress is

important to us.

One of the UK’s leading wine companies, we supply a wide range of premium wines to all

sectors of the trade including restaurants, independent wine merchants, multiple retailers

and specialists. Our success has been driven by the quality of our wines, our service and

our people.

We have been certified carbon neutral since 2014 and sustainability is central to our

business ethos.

Role and Responsibilities:

- Issuing customer invoices within agreed timescales
- Checking daily sales reports for pricing and margin discrepancies, investigating,

and resolving any issues.
- Setting up customer special prices and discounts accurately
- Investigating and resolving invoice queries from customers and sales employees
- Processing customer returns and credit notes within agreed timescales
- Investigating errors, resolving them, and identifying solutions to ensure they are

not repeated
- Assisting with managing inbound queries and responding to them within agreed

timescales
- Liaising with the warehouse, customer service departments and external

suppliers to resolve problems.
- Performing special projects and ad hoc analysis as requested by management
- Continual review and improvement of Invoicing processes and procedures. To

devise and implement long term invoicing solutions
- Liaising with Sales and Customer Services to ensure customer relationships are

effectively managed
- Managing and maintaining our invoice procurement platforms - Procure Wizard,

Acquire, Amazon, Caternet, Zonal and Forth

Skills and Experience:
Excellent attention to detail and accuracy
- Able to investigate complex problems and see them through to a resolutionwell as having the ability to effectively communicate with other departments

and all levels within the business.Able to work unsupervised, prioritise work and manage own workload
- Enthusiastic with a can-do attitude