Trunking Supervisor

**A Bit About Us**:
When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.

With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward.

**More About theTrunking SupervisorRole**:
As our Trunking Supervisor, you will be a vital member of the team that ensures our trunking operations run smoothly and that each one of our customers receives their appliance on time, every time. You will support our Transport Manager in supervising andorganising the daily operation plan alongside your co-ordinators on site and ensure that we maintain efficiency in everything we do. Always striving for improvement in a high-performance culture you will keep your team motivated and engaged.

**Here's What You Can Expect To Be Doing As a Trunking Supervisor**:

- Updating the wider business on the previous night’s performance, including agreed costs
- Managing and monitoring spend vs forecast
- Overseeing the daily plan and that it is achievable and signing it off before publishing
- Monitoring and relaying damage cost to relevant parties and arranging any actions needed
- Communicating with labour providers to ensure strong working relationships
- Planning for resources for future peak requirements
- Being responsible for authorising labour requirement costs
- Ensuring that all employees are adhering to company / H&S procedures to provide a safe working environment for everyone
- Facilitating the development and onboarding of new team members
- Encouraging and supporting a positive working environment

**A Few Things About OurTrunking Supervisor**:
You will have the ability to build lasting, effective relationships with people around you even when under pressure and in difficult situations. You must be smart enough to think on your feet and have a passion to drive our performance paying careful attentionto the service that we deliver for our customers and the output of your team. You will be enthusiastic and driven towards achieving high standards of quality and be bold enough to make key decisions quickly and trust your judgement.

**EXPERIENCE**
- Previous experience within a Team Leader or Supervisory role
- People Management skills including ER processes
- An understanding of Transport, Logistics, Distribution or Warehousing
- Knowledge of transport legislation and compliance to ensure that all of our vehicles are legally compliant

**SKILLS**
- Able to remain calm and focussed under pressure when working to deadlines
- Able to solve problems independently and with confidence
- Have a logical and methodical approach to all tasks

**TECHNICAL**
- PC literate including warehouse software and Microsoft Packages
- Can use Excel to intermediate or advanced level
- A strong communicator

**Great People Deserve Great Things**:
We’ve designed our benefits to cover everything from big moments to little helps.
- 25 days holiday (Excluding bank holidays)
- At least 5% contribution pension scheme*
- Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to a subsidised gym membership.

To see all our benefits, visit our AO Benefits page.

Click **‘Apply’** now to join our family and find out more about the **Trunking Supervisor**role.