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Customer Sales Advisor

2 weeks ago

Cowley, United Kingdom Clifton Trade Bathrooms Full time

**Join the Team at Clifton Trade Bathrooms - Trade Counter Sales Role**
- Location:_ _Oxford (Pony Road, OX4 2RD)_
- Salary: £26,457, rising to £27,248 upon full training and sign-off_
, Permanent_

We're opening a brand new depot in Oxford - if you're a motivated, customer-focused team player who can make an impact in a hands-on, sales-focused role, you'll be the perfect addition to the team

At **Clifton Trade Bathrooms**, we know that our people are the key to our success. That’s why we’re proud to be **Great Place to Work-Certified for 2025**, recognising our outstanding workplace culture, supportive environment, and commitment to employee wellbeing.

With over 50 depots across the North West, Yorkshire, and The Midlands, we’re the fastest-growing supplier to the trade in our sector—and we’re just getting started.

**Why Join Us?**
- We’re a **Great Place to Work-Certified** company
- Performance-based uncapped monthly bonus
- **No Sundays - ever**:

- **Christmas and New Year shutdown** (closed from Dec 24th to Jan 2nd)
- **Only half-days on Saturdays**:

- 20 days holiday + 8 bank holidays
- Supportive, fun and dynamic workplace
- Clear pathway to progression - we promote from within
- Comprehensive training and onboarding
- Employee discounts on our products and across high street brands
- Friday breakfast and regular incentives
- Free parking at all depots

**What You’ll Do**:
As a Trade Counter Sales colleague, you’ll be right at the heart of branch operations. Working closely with the Branch Manager and team, your responsibilities will include:

- Providing excellent customer service, both face-to-face and over the phone
- Managing counter sales and helping customers choose the right products for their jobs
- Making proactive outbound calls to bring in new business and follow up leads
- Attending customer home measure appointments - a **full UK driving licence is essential**:

- Creating accurate customer quotes and managing enquiries
- Assisting with picking and packing orders and helping with local deliveries when needed
- Keeping the showroom clean, well-stocked, and welcoming
- Supporting general depot operations including goods-in, stock control and merchandising
- Working as part of a close-knit team to hit branch sales targets

**Who We’re Looking For**:
We’re looking for someone energetic, positive, and committed to delivering excellent customer experiences. Ideally, you’ll have:

- Experience in a customer service, trade counter, or sales environment
- A confident approach to both face-to-face and phone sales
- Good organisational skills and the ability to use your initiative
- A strong work ethic and a desire to learn and grow
- Basic computer skills (we’ll teach you the rest)
- A **full UK driving licence - this is essential for home measures and customer visits**

**Working Hours**:

- **Monday & Tuesday**: 8:00 AM - 4:00 PM
- **Wednesday & Thursday**: 8:00 AM - 5:00 PM
- **Friday**: 7:00 AM - 4:00 PM
- **Saturday**: 9:00 AM - 1:00 PM (half-day)
- **Sunday**: Always off
- **Closed during Christmas & New Year**

**Why Clifton?**

At Clifton, we believe ordinary people can achieve extraordinary things—and we’re here to help you do just that. If you're ready to work hard, be part of a supportive team, and grow your career in a business that values its people, we’d love to hear from you.
- Clifton Trade Bathrooms is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._

Pay: £26,457.00-£27,248.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Application question(s):

- What's your proudest sales achievement?

Work Location: In person