Domestic Team Leader

Our client has an exciting opportunity to join their team as a **Domestic Team Leader**. You will join on a **full-time, permanent basis**, and will be based at either**Queen Elizabeth The Queen Mother Hospital in Margate**or**The William Harvey Hospital in Ashford.** In return, you will receive a competitive salary of **£22,145 per annum.**

As a wholly-owned subsidiary of one of the largest NHS Foundation Trusts in the UK, East Kent Hospitals University NHS Foundation Trust, our client prides itself on the delivery of high-quality Facilities, Property and Estates, Procurement, Equipment Management,and Professional Services.

They put customer service and quality at the heart of everything they do across all of their areas of expertise, from Cleaning and Catering to Mechanical and Electrical Engineering.

Encompassing five Hospitals across East Kent, (William Harvey Hospital in Ashford, Queen Elizabeth The Queen Mother Hospital in Margate, Buckland Hospital in Dover, Royal Victoria Hospital in Folkestone; and Kent and Canterbury Hospital in Canterbury), ourclient are working hard to become an employer of choice by improving pay, and providing opportunities for learning and development in the workplace for all of their employees.

**About the role**:
As a **Domestic Team Leader**, you will be a vital member of a large facilities team, whose responsibility it is to ensure that the hospital itself is always operating within the high standards set for cleanliness, safety and patient service.

Leading a large team and employing strong people management skills, you will use excellent communication skills to motivate and direct the team to consistently achieve high standards of cleanliness and ensure they are doing so following correct and safeprocedures.

**Why work for the company?**
- 25 days annual leave allowance
- The opportunity to buy or sell up to 10 days annual leave each year
- Company Pension
- Training and development opportunities including BICS and functional skills training
- Career progression
- Discount in selected high street retailers
- Onsite childcare facilities at the three acute sites
- Cycle to Work Scheme
- Employee Assistance Programme with Health Assured

**Your responsibilities as the Domestic Team Leader will include**:

- Undertaking operational tasks where required
- Allocating employees and monitor performance
- Liaising and communicating with clinical staff
- Ensuring yourself and others undertake all cleaning duties diligently and according to statutory and regulatory specifications, including compliance with operational policies on H&S, HACCP
- Reporting any hazards or potential failures to line manager
- Being responsible for the suitable storage of materials and equipment in line with Health and Safety and COSSH
- Customer satisfaction and relationship building
- Effectively communicating with all levels of staff
- Providing ad-hoc training to new team members
- Accurately recording and feeding back results to the Facilities teams
- Encouraging standardisation across departments and services, and communication of best practice in the department
- Developing a thorough knowledge of the site
- Participating in training courses to develop knowledge

**What the company are looking for in their ideal Domestic Team Leader**:

- Previous experience in a similar role within a face paced environment e.g. Hospitality
- Knowledge and awareness of COSHH and working to set standards and procedures. It would be advantageous if you are BICS trained
- IT literate - Microsoft Office
- Excellent communication skills and calm under pressure
- High attention to detail
- Strong leadership skills

If you feel you have the skills and experience to join our client as their **Domestic Team Leader**, click “**apply**” now - we’d love to hear from you