UX Designer

**About the Role**

**Base Location**: Cardiff, Reading and Perth

**Salary**: £25,400 - £38,200 + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.

**Working Pattern**: Permanent | Full Time | Flexible First options available - this is a Hybrid role currently working two days a week in the office.

**What is the Role?**

As the UX Designer you will contribute to the definition and development of frictionless and consistent customer experiences for our Business Customers and inform the future of digital within Business Energy. You will be part of a cross-functional group of practitioners, collaborating closely with Product Owners, Scrum Masters, Researchers, other Designers and Developers to create digital services to our customers and define future experiences that are personalised, simple and scalable. As part of your role you will:

- Communicate designs through the creation of meaningful UX deliverables such as sketching, storyboards, sitemaps, wireframes, flowcharts, prototypes, detailed design specification and IA that help the team understand what to build and why to achieve solutions that are right for our customers and adhere to the product vision.
- With Business Analysts, develop and maintain detailed user interface requirements and work with Architects and teams to build and maintain the technical foundation for real-time UX validation, feedback, tracking statistics etc.
- Confidently justify design decisions based on a thorough understanding of contemporary user-centred design methodologies and existing and emerging technologies e.g. Big Data-Analytics, Artificial Intelligence, Machine Learning.
- Contribute to the development of the centralised digital asset resources to ensure consistency and design integrity.

**What do I need?**

To be considered for this role, we would love you to have:

- Strong interaction and visual design skills and the capability to lead on UX design within value streams from flows, wireframes, usability, accessibility, and information architecture using collaborative design tools, with excellent attention to details.
- Experience conducting in-context observations and interviews, and the ability to effectively synthesise and utilise user research, feedback, and requirements of multiple stakeholder groups.
- Proficient in design, wireframing and prototyping tools including Adobe, Figma, Sketch or similar standard tools.
- Demonstratable experience in research, personas, UX flows, experience maps, wireframes, prototypes and user testing, with examples of both data-driven decision making and instinct based decision making.
- Knowledge of information architecture in desirable.

**About our Business**

The race to net zero is intensifying for businesses of all sizes. Sustainable decisions made today can meet customers' changing needs for tomorrow and bring long-term success for businesses. Part of SSE plc, the UK and Ireland's largest renewable electricity generator, SSE Energy Solutions is different as all its renewable electricity is sourced from SSE's own UK wind and hydro assets.

In addition to providing gas and electricity to businesses across the UK, SSE Energy Solutions invests in, builds and connects localised flexible infrastructure to drive the long-term performance of energy assets. SSE Energy Solutions works with its customers to deliver financially robust plans to bring flexibility and diversity to their energy infrastructure - the low-carbon solutions they need to succeed in the race to net zero.

**What’s in it for you?**

An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

**Next Steps**

EXTERNAL: Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.

INTERNAL: As a courtesy, please let your current line manager know you are applying.

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