Warehouse Shift Supervisor

**Company Description**
Great Bear is a leading 3rd party logistics business providing a wide range of ambient warehousing services, shared-user and dedicated transport solutions to a wide variety of customers alongside offering a flexible mix of added-value services to simplify supply chain. We operate over 7 million sq.ft. of warehousing space across 30+ locations in the UK. Our distribution network spans all corners of the country.
- To assist the Shift Manager in the day to day running of the operation.
- To assist the Shift Manager in co-ordinating any issues within the warehouse.
- Scheduling and supervising the activities and the functions of the warehouse staff.
- Ensuring the proper and timely completion of all warehouse activities.
- To communicate plans with the Operations Controllers to ensure 100% customer satisfaction.
- To ensure compliance with the Company’s Health & Safety policy and procedures through safe systems of work and practices, good housekeeping and the provision of information and training to the warehouse team to ensure total safety awareness.
- To keep and maintain records of team performance against plans and to advise the Shift Manager of factors that may disrupt operations which cannot be resolved by the team.
- To assist in the organisation of training and development for warehouse staff, including on-the-job coaching, and to evaluate training effectiveness in terms of improved individual and team performance and the maximum flexibility of team members.
- To review with the Shift Manager and individual members’ opportunities for improving work methods and practices on a continuous basis.
- To offer regular feedback, formal and informal, on team and individual performance, including behavioural issues and highlighting good performance and areas for further development.
- To assist the Shift Manager in controlling levels of planned and unplanned absence and take appropriate action to ensure cover, as necessary, and manage reductions of unacceptable levels.
- To participate as an active member of the management team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus and team working.

**Qualifications**
- Flexibility within the role to be able to cover a variety of areas within the warehouse.
- Able to demonstrate a high level of attention to detail.
- Must be a team player who is capable of working on their own initiative.
- Able to demonstrate an in depth knowledge of on-site systems.
- Able to work to tight deadlines.
- PC Literate in MS Word, Excel and Outlook.
- Should demonstrate the drive and desire to progress.
- Must be flexible in approach to work and shift patterns.
- Ability to efficiently lead a team, delegate, supervise functions and keep staff motivated.
- Should have good oral and written communication skills.
- Excellent time management skills and problem solving skills.
- Strong interpersonal, conciliation skills and the capacity to network with suppliers and customers.
- Working knowledge of SAP, PKMS, Road Runner would be useful but not essential.
- Experience in a packing, or rework operation would be advantageous.

**Additional Information**
As part of its Drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

- Competitive salary
- Competitive holiday entitlement
- Pension scheme
- Life Assurance
- Retail discounts via our benefit platform