Trainee Administrator

We currently have an opportunity for a trainee administrator to join our Consulting & Actuarial department in Redditch with our thriving team of professionals. You will help the team to provide a full range of pensions administration for our clients.

**Why work for us?**

You will work within a friendly, supportive environment and quickly become an integral and valuable part of our team.

All our trainee administrators undertake our structured trainee programme which lasts for a period of 2 years (although some people complete this sooner). Once completed you will become an administrator in one of our administration teams with opportunityto progress as you develop your career.

We are committed to support you in your pursuit of professional qualifications and during the trainee programme you will undertake the Retirement Provision Certificate (RPC).

**Company Benefits**

We are proud of the total reward package that we offer to our employees. Our flexible benefits approach gives individuals the power to select the package that best suits their needs.
- Competitive salary
- 25 days holiday, plus bank holidays (with the option to buy more)
- Generous pension scheme
- Fully supported Study Programme
- Health cash plan (level 1)
- Life Assurance
- Group Income Protection
- Eye tests
- Social events
- Community volunteering days
- Employee Assistance Programme
- Health club discounts
- Give as you earn scheme*
- Personal Accident insurance*
- Travel insurance*
- Health Assessments*
- Dental insurance*
- Cycle to work scheme*
- Tech scheme*
- Critical illness*
- Cancer checks*
- The Green Car Scheme*
- Discounts on entertainment, cars, insurance, and much more
- Additional benefits which can be purchased by the employee._

**Role Purpose**

To assist in the provision of pension administration services to clients.

**Key Accountabilities**

The trainee pension administrator will carry out routine administration services for all clients as requested by Senior Administrators, Pensions Manager, Pensions Director or Directors which will include the following duties:

- Maintaining membership records on the administration system
- Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
- Setting up new members on the administration system
- Assisting in the preparation of the annual benefit statements
- Liaising with HM Revenue and Customs
- Responsibility for entering jobs received in the unit onto the work log system
- Printing off daily reminders and distributing to team members
- Sorting and filing client documentation
- Dealing with Trustee AVC schemes
- Maintaining records on client external payroll systems as appropriate
- To adhere at all times to the Administration Procedures Manual
- To monitor daily target dates and to ensure service level standards are met for clients
- To update time records on a daily basis
- To be flexible and provide such other support as would be reasonably expected within the role
- To provide support for the administration system if required to

**Technical Knowledge and Professional Qualifications**

Key Skills
- Good communication skills both verbal and written
- Ability to work on own as well as a member of a team
- Analytical and numerical ability - able to analyse, evaluate and interpret data
- Ability to multi-task
- Ability to prioritise workloads and deal with any urgent issues that arise

Required
- Educated to A Level standard
- Willing to study for APMI qualifications
- Previous similar work experience not required

Overarching Obligations
- Adhere to all relevant laws & regulations, and Broadstone Policies & Procedures
- Achieve a good standard of ethical behaviour, i.e. do the right thing at all times
- Comply with all relevant professional standards
- Comply with the FCA’s requirements in relation to Conduct Risk & Treating Customers Fairly