Administrator/receptionist

**About This Role**:
Skills and Experience Required
- Excellent interpersonal and active listening skills
- Clear communication skills and a strong command of the English language
- Strong attention to detail
- Ability to work well in a team
- Multitasking skills and good organisational abilities
- In-depth knowledge of customer relationship management (CRM) principles
- Must be IT literate

**Core Responsibilities**:
**Professional Responsibilities**
- Maintain all mandatory training commensurate with the role, and take responsibility for own development
- Be familiar with and practice the requirements set out around Duty of Candour
- Maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the Data Protection Act (1998) at all times
- Adhere to the AML policy for Moving and Handling

**Alliance Medical Values**:
At Alliance Medical, our benefits include 5 weeks of paid annual leave, with the opportunity to buy and sell additional leave, as well as enhanced sick pay from the day you join us. You will have access to discounts and cashback at 1000's of retailers nationwide, a contributory pension plan and many more benefits.

We live by our company values to ensure the highest level of patient care:
**Our Values**

Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.

**Collaboration**:
We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.

**Excellence**:
We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.

**Learning**:
Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.

**Efficiency**:
Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.

**Openness**:
We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.