General Services Assistant

**General Services Assistant** **(**Job Number**:25000153**)**

Accommodation & Commercial Services

Grade 2: - £22,386 - £22,659 per annum

Open-Ended/Permanent - Full Time

**Contracted Hours per Week**: 35

**Working Arrangements**: Onsite working only

**Closing Date**: 13-Feb-2025, 5:59:00 PM

**Disclosure and Barring Service Requirement**: Not Applicable.

**_

**Job Title**: General Services Assistant

**Department** Estates and Facilities Directorate

Accommodation and Commercial Services

**Grade**:**Grade 2

**Salary range**: £22,386-£22,659

**Working arrangements**: Full-time (35 hours per week)

**24/7 including evenings, nights and weekends

**Permanent

Five days from seven

Onsite working only

**Closing date**: Thursday 13th February 2025

**The University**

At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally.

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University.

Further information about the University can be found here.

**The Role and Department**

As General Services Assistant, you will deliver a range of services across University premises, ensuring the University is well maintained, welcoming and a pleasant environment for students, University employees and commercial customers. Your role will encompass three key areas of responsibility: basic maintenance/minor DIY tasks; a range of portering duties; and ad-hoc security.

The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.

Further information about the role and the responsibilities is at the bottom of this job description.

**Working at Durham**

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University, you will also receive access to the following fantastic benefits:

- 27 Days annual leave per year, plus 8 public holidays and 4 customary days per year), a total of 39 days. The University closes between Christmas and New Year.
- No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
- Discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
- On site nursery and children’s clubs during the summer holidays.
- Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
- The opportunity to take part in staff volunteering activities.
- Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)
- If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications, to IT skills, courses and apprenticeships.
- Generous pension schemes.

**What you need to demonstrate when you apply/Person Specification**

To be considered for this role, here are the skills/experience we’re looking for:
**Essential Criteria**

1. Good spoken and written communication skills.

3. Basic numeracy and literacy skills.

4. Evidence of personal development to maintain skills.

5. Experience of working under mínimal direct supervision, as well as in a team.

6. Experience of managing time to meet deadlines.

7. Ability to follow instructions, written or spoken, accurately.

8. Evidence of ability to undertake basic DIY tasks.

9. Good attention to detail.

**Desirable Criteria**

10. Ability to follow health and safety guidelines.

11. Health and Safety compliance knowledge.

12. Experience of working in a buildings or estates service.

13. Experience of portable appliance testing (PAT).

14. Experience of working in, or with, a higher education institution.

15. Hold a full UK driving licence.

**How to apply**

**Who to contact for more information**

**Further information about the role**

**Typical Role Requirements**

Here are the kind of activities that you’ll be asked to undertake and ways in which you’ll be expected to operate.

**Service Delivery**
- Provide an excellent, responsive service to our students, colleagues and anyone else you come across as part of your