Customer Service Advisor, £21k
7 days ago
**Hours: Normally 37.5 hours worked over a 5 day week between the hours of 08:00 to 20:00 (Monday - Friday) and working 3 weekend dates in every 7/8 weekends (10:00 to 17:00)
Experience: Customer Service, Customer Experience, Customer Care, Inbound Calls, Call Centre, B2C, Technical**
**The Opportunity**:
Thompson & Terry Recruitment are working alongside a well-known and respected UK national client, who are looking to recruit an enthusiastic and passionate Customer Service Advisor to join their evolving and rapidly expanding Abingdon based team.
Our client’s product is technical and ever evolving therefore the successful Customer Service Advisor needs to be comfortable to learn to become an expert in order to be able to offer basic technical support to customers over the phone.
**The Company**:
Thompson & Terry Recruitment are working with a well-known and UK national brand, who are looking to recruit an outstanding Customer Service Advisor to join their large and modern offices based in Abingdon.
In exchange of your hard work, our client rewards their staff with flexible working conditions, social events and awards alongside their professional benefits; strong bonus scheme, 25 days holiday (+bank holidays) and a generous contributory pension scheme.
Having said that we believe the biggest benefit is a lovely and supportive place to work with lots of opportunities to develop and progress.
**Requirements**:
- Experience of offering customer service excellence
- A strong desire to build and absorb outstanding technical product knowledge
- Excellent telephone manner and communication at all levels
- Excellent verbal and written communication skills
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